{"id":2136826,"url":"https://alion.io/job/lexisnexisrisk-operations-and-sre-manager","title":"Operations and SRE Manager","company":{"id":1764197,"name":"LexisNexis Risk Solutions","domain":"lexisnexisrisk.com","url":"https://alion.io/company/lexisnexisrisk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":22,"ghost_share":0,"stale_share":0.591,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-05T05:54:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sutton, United Kingdom","London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":154000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false},{"name":"Incident Management","optional":false},{"name":"Self-Healing","optional":false}],"status":"closed","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-27T11:32:25Z","board_verified":false,"closed_at":"2026-10-27T11:32:25Z","days_open":43,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":43},"description":"Are you passionate about improving reliability at scale and helping teams deliver resilient, high-performing services?\nDo you enjoy leading people, driving operational excellence, and shaping the future of AI-enabled operations?\nAbout the Business:\nAt ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at https://www.icis.com/explore.\nAbout our Team:\nOur teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all - we're creative problem solvers with an entrepreneurial spirit.\nAbout the Role:\nAs SRE Manager, you will lead the operational reliability function for ICIS, ensuring stable, resilient, and well-supported production services for both internal and external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement.\nResponsibilities:\nLead the transformation of the Operations function towards an AI-Ops operating model, driving the adoption of AI-powered automation, intelligent alerting, incident triage, root cause analysis and self-healing capabilities to improve service reliability, operational efficiency and customer outcomes.\nOwn the end-to-end incident and problem management process, ensuring major incidents, post-incident reviews, root cause analyses and corrective actions are effectively led, tracked and delivered to prevent recurrence and drive continuous improvement\nLine manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline.\nEnsure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed.\nStrengthen operational process adherence, ensuring responsibilities are clear and delegation is effective.\nDrive SRE practices across observability, automation, disaster recovery, design for reliability, on-call readiness and production support.\nProtect service levels by ensuring engineering effort is balanced across InfoSec commitments, operational tickets, roadmap delivery and mid-term maintenance.\nAct as the connection point between Ops, wider technology functions, product teams and business stakeholders, ensuring priorities, risks and trade-offs are clearly communicated.\nHelp shape the team for AI-Ops by identifying practical automation, alerting, triage and remediation opportunities.\nRequirements\nStrong people leadership, including coaching, performance management, prioritisation and development of team leads and engineers.\nPractical experience of SRE, incident management, problem management, post-mortems, RCA quality, disaster recovery and operational resilience.\nAbility to influence across Ops, engineering, product and wider technology teams, especially where priorities are competing or ownership is unclear.\nStrong delivery discipline, with the ability to focus the team on fewer, higher-value initiatives and see them through to completion.\nExperience using metrics, service levels, observability and operational data to drive better decisions and reliability improvements.\nAbility to identify automation opportunities and help move the team towards AI-Ops, reduced toil and more proactive operations.\nClear communication style, able to explain operational risks, trade-offs, successes and support needs up and down the organisation.\nWillingness to be hands-on when required, including participation in on-call and support of major incidents.\nRisk benefit statement\nLearn more about the LexisNexis Risk team and how we work\nhere\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":5514,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-09T02:00:52Z"},{"event":"close","at":"2026-10-27T11:32:25Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/lexisnexisrisk-operations-and-sre-manager","json_url":"https://alion.io/job/lexisnexisrisk-operations-and-sre-manager.json","meta":{"generated_at":"2026-11-05T22:52:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3880,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1764197},"rest":"https://alion.io/mcp/rest/get_company?id=1764197"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flexisnexisrisk-operations-and-sre-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flexisnexisrisk-operations-and-sre-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flexisnexisrisk-operations-and-sre-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lexisnexisrisk-operations-and-sre-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flexisnexisrisk-operations-and-sre-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2136826}},{"tool":"search_jobs","arguments":{"company":"lexisnexisrisk.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2136826},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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