{"id":3703433,"url":"https://alion.io/job/lg-cns-office-manager-client-relationship-operations","title":"Office Manager Client Relationship & Operations","company":{"id":50977,"name":"LG CNS","domain":"lgcns.com","url":"https://alion.io/company/lg-cns","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":76,"open_postings":40,"ghost_share":0,"stale_share":0.975,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-03T17:22:27Z","employer_posted_date":null,"last_verified_at":"2026-11-03T17:22:27Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Location: Chennai, India\n\nWe are looking for an experienced Office Manager to serve as the key bridge between our clients, Chennai operations, and Singapore office. This role is primarily focused on Client Relationship Management (60%), while also leading Talent & Resource Management (30%) and overseeing Office Operations (10%).\n\nKey Responsibilities\n\nClient Relationship Management (60%)\nAct as the primary point of contact for client accounts.\nBuild and maintain strong client relationships through regular engagement.\nGather, clarify, and document client requirements, ensuring timely follow-up to closure.\nMonitor client satisfaction, manage escalations, and resolve issues promptly.\nSupport account retention, renewals, and growth initiatives.\nProvide regular account updates and reports to Singapore leadership.\n\nTalent & Resource Management (30%)\nPlan manpower requirements to support business and project needs.\nManage end-to-end recruitment including sourcing, screening, interviews, offers, and onboarding.\nAllocate resources across projects and optimize utilisation.\nMonitor bench strength, attrition, and workforce capacity.\nCoordinate closely with Singapore leadership on hiring and resource planning.\n\nOffice Operations (10%)\nOversee office administration, facilities, vendors, assets, and compliance.\nMonitor operating costs and identify cost-saving opportunities.\nPrepare management reports on account health, resource utilization, hiring status, and operational performance.\n\nRequirements\n10+ years of experience in IT Services, Consulting, or Technology organizations.\nStrong client-facing experience with excellent stakeholder management skills.\nProven experience in requirement gathering, client follow-up, and issue resolution.\nHands-on experience in talent acquisition and resource allocation.\nStrong analytical, reporting, budgeting, and Excel skills.\nGood understanding of SDLC and Agile delivery methodologies.\nBachelor's Degree required; MBA in HR, Operations, or Business Management preferred.\n\nWhy Join Us\nWork directly with regional leadership and key enterprise clients.\nPlay a strategic role in client success, talent management, and business operations.\nGain exposure to cross-border collaboration with the Singapore office.\n\nIf you are a relationship-focused professional with strong people management and operational coordination experience, we would love to hear from you.","description_format":"text","description_chars":2409,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-11-03T20:09:30Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["seen:1","stale_co","velocity","win:early","comp:brand,attention"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/lg-cns-office-manager-client-relationship-operations","json_url":"https://alion.io/job/lg-cns-office-manager-client-relationship-operations.json","meta":{"generated_at":"2026-11-05T06:05:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7498,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50977},"rest":"https://alion.io/mcp/rest/get_company?id=50977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flg-cns-office-manager-client-relationship-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flg-cns-office-manager-client-relationship-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flg-cns-office-manager-client-relationship-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lg-cns-office-manager-client-relationship-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flg-cns-office-manager-client-relationship-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3703433}},{"tool":"search_jobs","arguments":{"company":"lgcns.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3703433},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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