{"id":2992713,"url":"https://alion.io/job/lg-cns-service-manager","title":"Service Manager","company":{"id":50977,"name":"LG CNS","domain":"lgcns.com","url":"https://alion.io/company/lg-cns","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":75,"open_postings":42,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phnom Penh, Cambodia","Bangkok, Thailand"],"countries":["KH","TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5018},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T10:58:28Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-31T05:21:33Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier, better life for all.\nWith a rich history spanning over six decades and a global presence of more than 100 subsidiaries, we operate on a truly global scale. Since our establishment in 1958, our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions.\nOur management philosophy, \"\"Jeong-do Management,\"\" embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom, fostering a collaborative work environment.\nJoin us and become a part of a company that is not just about creating solutions for a better life, because at LG, Life's Good.\nAbout the job\nThis role oversees LG service operations, coordinating administration, technicians, and parts management to ensure smooth, efficient service delivery. You’ll manage AR and expenses, resolve customer complaints, and maintain parts inventory. Strong leadership, communication, and problem-solving skills are essential for success in this fast-paced environment\nWhat you'll do\nManage LG Service operations, including administration, technician coordination, and parts management.\nOversee Accounts Receivable (AR) and expense tracking to ensure accurate and timely financial reporting.\nHandle B2B service requests and maintain strong relationships with corporate clients.\nAddress and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.\nManage parts inventory, ordering, and distribution to support service operations efficiently.\nWhat you must have\nBachelor’s degree in business administration, Engineering, or a related field.\nMinimum 5 years of experience in service operations, administration, or technical support roles.\nExperience in managing AR, expense control, and inventory systems.\nProven track record in handling customer complaints and B2B client relationships.\nKnowledge of service processes and parts management in a technical or manufacturing environment.\nGood communication skill in English.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.","description_format":"text","description_chars":2861,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-21T10:25:55Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.625,"p_room":0.9,"age_days":10,"expected_fill_days":30,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/lg-cns-service-manager","json_url":"https://alion.io/job/lg-cns-service-manager.json","meta":{"generated_at":"2026-10-31T06:57:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10264,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50977},"rest":"https://alion.io/mcp/rest/get_company?id=50977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flg-cns-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flg-cns-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flg-cns-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lg-cns-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flg-cns-service-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2992713}},{"tool":"search_jobs","arguments":{"company":"lgcns.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2992713},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}