{"id":3505559,"url":"https://alion.io/job/lga-it-it-operations-engineer-nlfr","title":"IT Operations Engineer - NL/FR","company":{"id":4413041,"name":"LGA IT","domain":"legrand-associates.com","url":"https://alion.io/company/lga-it","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Hyper-V","optional":false},{"name":"SQL","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-28T17:15:18Z","employer_posted_date":null,"last_verified_at":"2026-10-28T17:15:18Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Jouw uitdagingIn deze rol combineer je diepgaande technische expertise met operationele verantwoordelijkheid:\n\nEscalations & Root-Cause Troubleshooting: Jij bent de rots in de branding voor complexe incidenten die de 1ste/2de lijn overstijgen. Geen tijdelijke quick fixes, maar structurele en duurzame analyses en oplossingen.\nRechterhand IT Manager: Je bent de technische sparringpartner van de IT Manager. Samen stroomlijnen jullie de operationele IT-processen, bewaken jullie de service delivery en tillen jullie de kwaliteit naar een hoger niveau.\nTechnisch Partner voor KMO’s: Binnen jouw eigen klantenportefeuille fungeer je als het vaste aanspreekpunt voor complexe vraagstukken en adviseer je proactief over infrastructuur- en securityverbeteringen.\nKennisdeling & Standaardisatie: Je stelt heldere manuals, templates en best practices op en fungeert als mentor/vraagbaak voor de supportcollega’s.\n\n Wie zoeken wij?\n\nTalen: Uitstekende beheersing van het Nederlands en het Frans (NL/FR): je schakelt vlot tussen beide landstalen met klanten en partners.\nErvaring: Aantoonbare hands-on ervaring binnen escalaties, L3 support of algemeen system engineering\nMicrosoft Expertise: Diepgaande kennis van Microsoft-omgevingen: Windows Server, Active Directory, Azure, Microsoft 365, Hyper-V, Exchange en SQL.\nNetwerken: Stevige basis in TCP/IP, routing, switching, VLAN’s en firewalls. 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