{"id":3725941,"url":"https://alion.io/job/lga-it-senior-it-incident-engineer","title":"Senior IT Incident Engineer","company":{"id":4413041,"name":"LGA IT","domain":"legrand-associates.com","url":"https://alion.io/company/lga-it","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Hyper-V","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-03T11:15:29Z","employer_posted_date":null,"last_verified_at":"2026-11-03T11:15:29Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Onze klant is een vertrouwde technologische gids voor diverse bedrijven die hun IT-zaken liever volledig uitbesteden. Door een brede waaier aan diensten aan te bieden, zorgen zij ervoor dat ondernemers zich zorgeloos kunnen toespitsen op andere zaken. Er wordt intern sterk ingezet op open communicatie, langdurige relaties en een nuchtere, eerlijke aanpak. Het leveren van betrouwbare kwaliteit staat hierbij altijd voorop, wat je onmiddellijk merkt in de vlotte samenwerking. \n\nJobomschrijving\nTakenpakket\nJe duikt in complexe storingen en prestatieproblemen die de standaard support overstijgen, waarbij je zorgt voor structurele oplossingen in plaats van tijdelijke, snelle oplossingen.\n\nKlanten kunnen op jou rekenen als vast technisch aanspreekpunt, wat resulteert in heldere communicatie en een goede service.\n\nProactief meedenken is jouw tweede natuur, je analyseert de klantomgeving en adviseert verbeteringen om hun infrastructuur veiliger en toekomstbestendig te maken.\n\nJe deelt jouw diepgaande expertise moeiteloos met interne supportteams, waardoor je fungeert als mentor en de kwaliteit van de volledige dienstverlening verhoogt.\n\nHet documenteren van best practices en setup manuals pak je grondig aan, zodat collega's efficiënter kunnen werken dankzij jouw heldere templates.\n\nProfiel\nJe beschikt over stevige hands-on ervaring met Microsoft-omgevingen (zoals Windows Server, Hyper-V, Office 365 en Active Directory) aangevuld met kennis van netwerken (TCP/IP, VLAN's).\n\nVastlopen op lastige problemen zie jij niet als een obstakel, maar als een kans om jezelf te bewijzen en blijvende verbeteringen door te voeren.\n\nCollega's omschrijven jou als een gestructureerde en proactieve expert die altijd nauwkeurig te werk gaat en zelfstandig initiatief durft te nemen.\n\nVlotte communicatie in het Nederlands en Engels is voor jou vanzelfsprekend, waardoor je probleemloos schakelt tussen klanten en leveranciers.","description_format":"text","description_chars":1925,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-04T05:12:45Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":6,"expected_fill_days":29,"reasons":["seen:6","agency","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/lga-it-senior-it-incident-engineer","json_url":"https://alion.io/job/lga-it-senior-it-incident-engineer.json","meta":{"generated_at":"2026-11-10T08:11:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18998,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4413041},"rest":"https://alion.io/mcp/rest/get_company?id=4413041"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flga-it-senior-it-incident-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flga-it-senior-it-incident-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flga-it-senior-it-incident-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lga-it-senior-it-incident-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flga-it-senior-it-incident-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3725941}},{"tool":"search_jobs","arguments":{"company":"legrand-associates.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3725941},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}