{"id":2969584,"url":"https://alion.io/job/lgi-healthcare-solutions-internal-program-manager-artificial-intelligence","title":"Internal Program Manager, Artificial Intelligence","company":{"id":6072,"name":"LGI Healthcare Solutions","domain":"lgihealthcare.com","url":"https://alion.io/company/lgihealthcare","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":103000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":336},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true},{"name":"Copilot","optional":true}],"status":"live","first_seen_at":"2026-10-19T21:12:24Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-25T07:44:10Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"For over 40 years, LGI Healthcare Solutions has built software that healthcare organizations depend on. AI is now at the heart of that work - not as a destination, but as the engine behind our next generation of mission-critical solutions and our enduring mission: helping healthcare organizations perform at their best.\nWe're looking for exceptional people who are passionate about technology, relentless in their standards, and driven to push what's possible further. At LGI, curiosity isn't a nice-to-have, it's how we work.\nWe're looking for talent who explore and innovate by instinct and want their work to matter beyond the codebase: shaping decisions, enhancing processes, and enabling healthcare practitioners.\n Internal Program Manager, Artificial Intelligence\nThe Internal Program Manager, Artificial Intelligence coordinates the adoption and day-to-day operations of AI platforms and tools used internally (e.g., Claude, ChatGPT, GitHub Copilot, and M365 Copilot). The role measures adoption and makes the value created visible; supports teams with initiatives and the implementation of approved practices; tracks requests; serves as the single point of entry for internal AI requests; and manages the platform usage model, including groups, distribution, usage limits, and budgets. The incumbent connects teams, ambassadors, and decision-making bodies to promote the effective and responsible use of AI.\nResponsibilities\nMeasurement, initiative tracking and reporting:\nDevelop and maintain indicators that provide insight into adoption, outcomes, and opportunities for improvement, beyond consumption volumes.\nProduce reports and aggregated views by business area for leadership, and provide managers with tools to monitor and support their teams.\nMaintain existing directories and drive the development of the internal AI practices and use-case directory; track significant initiatives and their contribution within each business area based on established thresholds.\nHighlight commonalities and opportunities for sharing across business areas.\nMaintain the inventory of internal AI platforms, tools, and use cases (business area, business owner, and risk level assigned by AI governance), in collaboration with IT and AI Governance.\nReport to AI Leadership and AI Governance on the application of approved practices, observed gaps, and usage trends.\nAdoption and Enablement:\nBuild and maintain regular relationships with the various areas of the organization to understand AI uses, needs, and pain points.\nEnsure operational coordination of the AI Ambassadors Committee, follow up on its initiatives, and facilitate the flow of information.\nRecommend practices and implementation guides; support teams in improving how they use AI.\nFoster a regular cadence of internal AI communications, coordinate communications with ambassadors who contribute to the content, and maintain targeted monitoring of AI tools and practices.\nEscalate situations involving risk or requiring arbitration to the appropriate stakeholders.\nCommunicate new policies, standards, and approved practices through AI ambassadors and managers, and ensure they are understood.\nGather feedback from users and ambassadors on policies, practices, and learning resources, and bring it forward to AI Governance and Learning Leadership.\nIdentify AI literacy needs by role, for both effective and responsible use, and communicate them to Learning Leadership.\nCommunication and Presentations\nExplain AI concepts, issues, and developments in clear, accessible language for users across all business areas through guides, FAQs, learning capsules, and demonstrations.\nDesign and produce presentations, documents, and other communication materials for users, managers, and leadership.\nPresent adoption status, results, and recommendations to executives and committees, adapting the message and level of detail to the audience.\nFacilitate information sessions, demonstrations, and practice-sharing sessions for teams and AI ambassadors.\nNew request-management process:\nImplement and operate the new AI request-management process.\nServe as the single point of entry for all internal AI requests; route them to the appropriate bodies, including the AI Lab when experimentation is required; and track their progress.\nMaintain request documentation and decision logs, and follow up with requestors after decisions are made.\nApply established intake criteria, including business owner, intended use, and data involved, to ensure requests are complete before they are routed.\nRoute requests in accordance with established escalation paths and decision rights, based on the level of risk and type of request.\nPlatform usage model:\nDefine and maintain the distribution model, groups, usage limits, and usage budgets for approved internal AI platforms, and monitor their use.\nMake authorized routine adjustments and recommend changes that require a decision or specialized intervention.\nCollaborate with IT, Security, AI Governance, and AI Leadership on groups, feature access, usage limits, and usage budgets.\nIdentify usage anomalies, including unusual volumes or unexpected access or group assignments, and report them to IT and Security.\nNotify the appropriate bodies of significant vendor changes to platforms, including models, features, or terms, that may require review.\nContribute to the periodic review and potential retirement of platforms and features by providing usage and adoption data.\nIncidents and Operational Compliance\nReceive and document reports of incidents or risk situations related to AI use; route them to the appropriate stakeholders-Security, AI Governance, Legal, or Human Resources, as applicable-and follow each case through to closure.\nMonitor compliance with usage policies and approved practices, and report gaps to AI Governance.\nDocument lessons learned from incidents and gaps, and incorporate them into implementation guides.\nEducation\nBachelor’s degree in a relevant discipline, such as information technology, business administration, communications, data science, or a related field; or an equivalent combination of education and experience.\n\nExperience\nApproximately 6 to 10 years of relevant experience in technology adoption, digital-tool operations, cross-functional coordination, or a related field.\nHands-on experience with generative AI platforms and tools in a professional environment, such as Claude, ChatGPT, GitHub Copilot, and M365 Copilot.\nExperience defining and monitoring indicators and producing reports for leadership and managers.\nExperience presenting and communicating to senior executives and leadership committees.\nSkills and Competencies\nComfort working within the AI ecosystem, including a functional understanding of platforms, their impacts, risks, and the changes they introduce, particularly with respect to data, access, and connectors.\nData and metrics analysis skills, with the ability to interpret usage data with nuance and connect observations to intended outcomes.\nAbility to coordinate requests and initiatives involving multiple stakeholders without formal authority.\nAbility to support users and teams in improving how they use AI.\nAbility to collaborate effectively with IT, Security, Learning, Governance, Program Management, and leaders across business areas.\nTechnical curiosity, sound judgment, strong organizational skills, and clear communication.\nAbility to explain complex technical concepts in clear, accessible terms for varied audiences.\nProficiency with presentation and document-production tools, such as PowerPoint and Word, and the ability to create professional-quality presentations and documents.\nComfort presenting to executives and committees with a concise, decision-oriented message.\nThis position requires bilingualism, as the incumbent will work with documentation in both French and English and communicate orally and in writing with French- and English-speaking partners, clients, vendors, and colleagues.\nAssets:\nExperience with data visualization and dashboard development.\nExperience with the functional administration of SaaS or AI tools.\nExperience facilitating or coordinating a community of practice.\nKnowledge of AI use cases across multiple business functions.\n Why join LGI?\nA workplace built on trust, autonomy and collaboration \nThe opportunity to grow, perform and work alongside curious and talented colleagues \nA continuous learning culture with dedicated training time, a renowed skills development platform and access to cutting-edge tools \nStimulating projects that advance healthcare technology and support the work of over 320,000 professionals, benefiting more than 6 million patients \nA comprehensive benefits package including group insurance from day one, a group RRSP with employer contributions, 24/7 telemedicine, an employee and family assistance program, and a minimum of 3 weeks vacation per year \nAt LGI Healthcare Solutions, we value diversity, equity, and inclusion. We believe that a diversity of experiences, perspectives, and backgrounds contributes to our success. We are committed to fostering an inclusive, equitable, and respectful work environment where everyone can thrive and reach their full potential. We encourage all qualified individuals to apply.\nInterested?\nCome and join us!","description_format":"text","description_chars":9294,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospital Operations Software"],"lifecycle":[{"event":"open","at":"2026-10-21T01:40:06Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":48,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/lgi-healthcare-solutions-internal-program-manager-artificial-intelligence","json_url":"https://alion.io/job/lgi-healthcare-solutions-internal-program-manager-artificial-intelligence.json","meta":{"generated_at":"2026-10-25T08:39:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12287,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6072},"rest":"https://alion.io/mcp/rest/get_company?id=6072"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flgi-healthcare-solutions-internal-program-manager-artificial-intelligence"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flgi-healthcare-solutions-internal-program-manager-artificial-intelligence"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flgi-healthcare-solutions-internal-program-manager-artificial-intelligence"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lgi-healthcare-solutions-internal-program-manager-artificial-intelligence\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flgi-healthcare-solutions-internal-program-manager-artificial-intelligence"}]}