{"id":1440011,"url":"https://alion.io/job/lgt-private-banking-applications-support-analyst","title":"Applications Support Analyst","company":{"id":184821,"name":"LGT","domain":"lgt.com","url":"https://alion.io/company/lgt-private-banking","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":73000,"period":"year","method":"role_country_seniority_unknown","sample_n":112},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-18T05:20:13Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham, Bristol and Manchester. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients’ needs.\nOur mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £30 billion in funds under management and circa 700 staff.\nJob Description\nKey Responsibilities\nSupport\nResolve IT application-related incidents, problems, service requests, assignments, periodical tasks in a timely and efficient manner in line with Business requirements and in line with ITIL practices.\nEmploy appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents.\nAs required, provide timely communication to users on the status of their incidents and requests.\nAs necessary, liaise with IT suppliers to ensure IT application-related incidents and problems are resolved in a timely and professional manner.\nUndertake IT application-related problem diagnosis, implementing problem resolution or prevention measures as appropriate.\nMonitor the availability, performance and throughput of supported IT applications.\nPrioritise and schedule assigned support activities and tasks.\nMaintain IT application support technical documentation.\nParticipate in disaster recovery activities, as required.\nProvide ad-hoc training to fellow support staff and end-users on supported applications.\nImplement, test and monitor required IT application changes, including software releases, in line with our Change Enablement Process.\nLGT Wealth Management UK LLP, 14 Cornhill, London EC3V 3NR, Phone +44 (0)20 3207 8000, , www.lgtwm.com 3/4\nEnsure capacity, availability, security and service support requirements are considered in all IT application changes.\nUnderstand and comply with the IT organisation requirements, processes, procedures and policies\nPerform other duties as assigned by your line manager\nThe nature of the role may require working outside of normal business hours including weekends, evenings and public holidays\nRequirements\nKey Skills and Competency Requirements\n Technical Requirements:\nExperience supporting any of the following applications in a similar role:o\nFigaro (essential)o\nSalesforce (preferred)\nSQL Server Management Studio (preferred)\nObjectif Lune PlanetPress (preferred)\nINVU Document Management (preferred)\nWhereScape/Data Warehouse (desirable)\nExperience applying software release management techniques.\nExperience completing application testing.\nDemonstrable experience in a similar role in the financial services sector.\nExperience working in an ITIL aligned environment.\nExperience with an IT Service Management tool such as Service Now, JIRA or IVANTI.\nOther skills, competencies and attributes:\nStrong communication and interpersonal skills, with an ability to communicate effectively and professionally.\nAbility to produce clear written material and communicate technical information in a clear and understandable manner to non-technical stakeholders.\nCustomer focused and goal orientated with keen attention to detail.\nStrong planning and organisation skills.\nStrong sense of ownership and ability to follow tasks through to completion.\nAbility to effectively engage with third party suppliers, with experience of allocating work to suppliers and working with suppliers to resolve issues.\nWillingness to learn new technologies and maintain industry knowledge.\nAbility to understand and determine when issues should be escalated to a higher level.\nOpen to new ideas and change initiatives, with an ability to modify the current approach in the face of new demands.\nContact Information\nWe are looking forward to receiving your online application.\nFor any further information please do not hesitate to contact us.\nLGT Wealth Management UK LLPHuman Resources\nNicola Swatton","description_format":"text","description_chars":4801,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-09-29T04:35:30Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.371,"p_room":0.45,"age_days":50,"expected_fill_days":32,"reasons":["conf:3","stale_co","velocity","win:tail"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/lgt-private-banking-applications-support-analyst","json_url":"https://alion.io/job/lgt-private-banking-applications-support-analyst.json","meta":{"generated_at":"2026-10-18T12:00:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17963,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":184821},"rest":"https://alion.io/mcp/rest/get_company?id=184821"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flgt-private-banking-applications-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flgt-private-banking-applications-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flgt-private-banking-applications-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lgt-private-banking-applications-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flgt-private-banking-applications-support-analyst"}]}