{"id":3852747,"url":"https://alion.io/job/liberty-mutual-group-associate-program-manager-training","title":"Associate Program Manager, Training","company":{"id":712,"name":"Liberty Mutual Group","domain":"libertymutualgroup.com","url":"https://alion.io/company/liberty-mutual","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":98,"open_postings":10,"ghost_share":0.1,"stale_share":0,"repost_share":0.1,"time_to_fill_p50_days":12,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wrike","optional":false}],"status":"live","first_seen_at":"2026-11-06T04:20:04Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T15:12:57Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\n***This is a range position from Associate Program Manager (grade 16) to Program Manager (grade 17) based on candidate capabilities and experience***\nThe GRS North America Underwriting Learning Team is looking for a dynamic Learning & Development (L&D) Program Manager who will serve as the end-to-end manager of learning programs. This role combines program management, instructional design, facilitation, and stakeholder engagement to manage the full program lifecycle, from learning needs analysis and measurement planning, through content design and development, execution, evaluation, and continuous improvement. You’ll partner with stakeholders to ensure solutions align with business priorities. Candidates must have a demonstrated track record of operating independently, taking initiative, and engaging with stakeholders with confidence and credibility.\nThis position may require virtual or in-person delivery of training, typically in Boston, MA, Plano, TX, Seattle, WA, or other designated locations, depending on business needs. Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.\nWhat you’ll do\nOwn the end-to-end approach for designing, developing, and delivering prioritized learning solutions by engaging and directing functional partners (e.g. sponsors, SMEs, vendors).\nPartner with business stakeholders to align expected learning outcomes to business KPIs and organizational goals, conducting needs assessments to determine the right learning solution.\nDevelop and maintain project plans, timelines, and logistics using tools such as Wrike, ensuring seamless delivery and a high-quality participant experience.\nDesign, create, maintain, and update learning content, curriculum, and course materials for GRS North America Underwriting audiences.\nCreate multimedia e-learning and video content using industry tools (e.g., Articulate Storyline, Vyond, Camtasia), and publish and manage learning through Cornerstone or an equivalent LMS.\nTranslate learning frameworks and standards into practical, business-relevant solutions, balancing local context with consistency and quality.\nSupport facilitation as needed (virtual and/or in-person), including leading sessions, coordinating business-led sessions, or enabling other facilitators to deliver consistently high-quality experiences.\nManage program administration, including communication, roster management, materials production, scheduling, Teams channel ownership.\nLead or coordinate Train-the-Trainer activities, including creating or updating facilitator materials and participation prompts, coordinating and preparing SME presenters to facilitate engaging learning experiences.\nEnable strong rollout and adoption by planning communications, change support, and integration into business rhythms (leader enablement, reinforcement, sustainment).\nMonitor learning effectiveness using qualitative and quantitative insights (feedback, adoption, learning data, business/skill outcomes where available); collect participant and manager feedback, develop program assessments and evaluation tools, and translate findings into continuous improvement actions.\nTrack and report success metrics (e.g., event satisfaction, time-to-productivity, completion rates, manager satisfaction, cohort retention) and recommend course corrections.\nWhat you’ll bring (preferred)\nExperience in learning & development as a consultant/partner (needs analysis, solutioning, stakeholder management).\nStrong program and project management skills.\nDemonstrated instructional design and content development experience, including working with SMEs to create engaging learning experiences.\nProficiency with instructional design and content development tools, including Articulate 360 and Vyond (preferred).\nDrive to stay current on development trends and leverage AI tools to scale repeatable tasks, improve consistency, enhance content development, and elevate program quality.\nFacilitation experience in both virtual and in-person environments.\nFamiliarity with learning measurement and using data to drive decisions, including designing and implementing program evaluation and measuring training effectiveness.\nExperience in insurance underwriting is a plus.\nNote: This is a range position based on candidate capabilities and experience\nQualifications\nBachelor's degree (preferably within Organizational Development, Training, Business or a related field) or equivalent experience required\nAdvanced degree preferred\nIn addition, requires 5-7 years of related business experience to include 2-3 years of combined instructional design, performance coaching or program management experience\nPrior supervisory or management experience within a large insurance or financial services company preferred\nRequires excellent written and verbal communication skills, to include advanced presentation/facilitation skills\nDemonstrates strong project management skills\nTravel\n10%","description_format":"text","description_chars":5094,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Texas","iso":null,"kind":"city"},{"name":"Massachusetts","iso":null,"kind":"city"},{"name":"Washington","iso":null,"kind":"city"},{"name":"Ohio","iso":null,"kind":"city"},{"name":"New Hampshire","iso":null,"kind":"city"},{"name":"Indiana","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-11-06T04:20:04Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 42 · green card filings: 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