SIU Major Case Investigator I

Description

Liberty Mutual is currently hiring an SIU Major Case Investigator. This is a subject matter expert role for someone who thrives on complexity. Working under limited supervision, you'll lead extensive, high-stakes investigations into suspicious losses and organized fraud networks and schemes, serving as the technical authority other investigators and claims personnel turn to for guidance.

We are currently hiring fortwo positions with preference for candidates in Florida and California.

What You'll Do

Investigation & Case Leadership

• Independently build and execute investigation strategy for complex claims, cases, and projects involving fraud networks and schemes
• Lead in-depth interviews with claimants, witnesses, and other participants
• Conduct thorough investigations in line with SIU procedures and industry best practices
• Manage complex litigation, including representing the company at trials, mediations, and arbitrations
• Communicate investigation outcomes to line of business claims personnel and fully execute the claim decision process on non-compensable findings

Technical Expertise & Mentorship

• Serve as a technical expert and subject matter resource to investigators and claims personnel
• Mentor less experienced investigators
• Provide fraud awareness training and technical guidance to internal stakeholders
• Support the training unit in developing fraud-training modules

Partnerships & Intelligence Sharing

• Maintain a strong network with law enforcement agencies, collaborating on investigations of suspicious losses and organized fraud
• Partner proactively with line of business claims personnel to generate referrals and evaluate whether to open organized fraud and scheme investigations
• Share intelligence and emerging trends with Personal Lines or Business Lines SIU and other internal stakeholders
• Represent the company at industry association meetings, training industry SIU personnel and law enforcement as needed

Special Projects

• Participate in and lead special projects as assigned

Ideal Experience Includes:

• 5+ years of Special Investigations Unit (SIU) experience, with significant exposure to complex, high-dollar, multi-line insurance fraud investigations.
• Demonstrated experience handling major case investigations, including organized fraud, large loss claims, claimant/provider fraud, staged losses, premium fraud, and suspicious injury claims.
• Strong background investigating auto, property, casualty, workers' compensation, and/or commercial lines claims.
• Proven ability to independently manage a high-volume caseload of complex investigations while meeting quality and timeliness expectations.

Qualifications

• Bachelor degree or equivalent training, plus at least 5 years of investigative or insurance investigation experience
• Demonstrated ability to conduct extensive and complex suspicious loss investigations and/or lead organized scheme investigations
• Strong interpersonal, analytical and negotiation skills required
• In depth knowledge of legal liability, investigative procedures, general insurance policy coverage, State and Tort Laws needed

Employees may apply for a new role after completing 12 months of employment in their current position.

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.

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