{"id":865453,"url":"https://alion.io/job/libertysoftware-client-services-coordinator","title":"Client Services Coordinator","company":{"id":679113,"name":"Liberty Software","domain":"libertysoftware.com","url":"https://alion.io/company/libertysoftware","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":9,"ghost_share":0,"stale_share":0.222,"repost_share":0,"time_to_fill_p50_days":83,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grapevine, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":58000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-07-21T17:48:20Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-11-03T21:01:19Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":104},"description":"Support the leaders who help pharmacies nationwide!\nAt Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Client Services Coordinator who will provide high-level administrative and operational support to the VP of Client Services and the Directors. This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team. The ideal candidate is proactive, detail-oriented, highly organized, and capable of handling sensitive information with professionalism and discretion.\nPlease note:\nThis role is based in our Grapevine, TX office\nLiberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)\nWhat You’ll Do:\nAct as the central point of contact between executives, internal teams, customers, and external partners\nAssist with planning and coordinating department initiatives, projects, and cross-functional activities\nPrepare dashboards, status updates, and operational summaries as requested\nTrack and manage departmental deadlines, priorities, and deliverables\nCollaborate with Accounting to manage customer-leaving workflows, including verifying billing status, coordinating internal communications, and ensuring proper documentation\nSupport change-of-ownership processes, including gathering required forms, updating internal systems, and maintaining accurate customer records\nUpdate and maintain customer fields in Zendesk related to departures, ownership changes, and account transitions to ensure accurate and timely data across teams\nSend welcome emails to new customers and ensure all onboarding steps are initiated promptly\nCoordinate with Sales and Fulfillment on hardware orders, including confirming order details, tracking fulfillment, and communicating any updates or issues\nQualifications:\n2-4 years of experience in administrative, operations, project coordination, or executive support roles\nExceptional written and verbal communication skills\nStrong organizational abilities with meticulous attention to detail\nAbility to manage multiple priorities with minimal supervision in a fast-paced environment\nHigh level of professionalism, judgment, and confidentiality\nProficiency with Microsoft Outlook, Teams, Word, Excel, PowerPoint, and shared document systems\nFamiliarity with project management tools (e.g. Zendesk, JIRA) preferred\nStrong analytical and problem-solving skills\nBenefits Starting Day One:\n100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost\nFamily coverage available with Liberty contributing 50% of the premium\nFully vested 401(k) with employer match \nEmployer contributions to Health Savings Accounts (HSA)\nGenerouspaid time off and paid holidays\nTuition reimbursement and continuing education support\nAdoption expense reimbursement\nDependent Care Flexible Spending Account (FSA) for tax savings on childcare\nConfidential counseling resources for mental health, financial planning, and more, via Optum EAP\nFully stocked breakroom\nIf you thrive on organization, communication, and supporting leaders APPLY TODAY!\n #ID1 #ZR 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