{"id":3268124,"url":"https://alion.io/job/library-house-surgery-it-manager","title":"IT Manager","company":{"id":4475284,"name":"Library House Surgery","domain":"libraryhousesurgery.com","url":"https://alion.io/company/library-house-surgery","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chorley, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":35000,"currency":"GBP","period":"year","gross":null,"usd_annual":46811},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-26T09:23:38Z","employer_posted_date":null,"last_verified_at":"2026-10-26T09:23:38Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"IT Systems and Technical\r\n Support\n\nManage\r\n user access across all practice systems, including Windows, NHS Mail, EMIS and\r\n PCSE, including new starters, role changes and leavers.\nProvide\r\n first-line IT support, log jobs, undertake simple repairs and liaise with\r\n outsourced IT engineers and software suppliers to resolve faults.\nManage\r\n IT equipment, laptop allocation, new software and licences, consumables,\r\n procurement, stock levels, equipment servicing and calibration including\r\n asset logs.\nCoordinate\r\n IT setup for new starters and workspaces including the meeting room.\n\n Clinical Systems and\r\n Workflow Management\n\nMaintain\r\n and develop EMIS Web, including protocols, templates, task groups,\r\n letterheads, diary entries and workflow processes.\nManage\r\n and update Ardens and AccuRx templates, bulk PSD processes where authorised,\r\n and relevant quarter-end workflows and deductions.\nWork\r\n with clinical and administrative staff to develop standardised templates,\r\n protocols and automated processes that improve efficiency and support safe\r\n patient care.\n\n Data Quality, Searches and\r\n Reporting\n\nBuild,\r\n maintain and run searches to support QOF, contractual requirements, KPIs and\r\n clinical performance monitoring.\nMaintain\r\n data quality through appropriate coding, case-finding searches,\r\n identification of records requiring review and updates to searches and\r\n templates.\nLiaise\r\n with the CSU Data Quality Team and respond to ICB requirements, including\r\n relevant searches and reporting.\nPrepare\r\n searches and reports for CQC inspections, contractual monitoring and clinical\r\n audits, including INR, sexual health and Friends and Family.\nProvide\r\n accurate data and performance reports to Partners, the Practice Management\r\n Team and other authorised organisations.\n\n Information Governance and\r\n Data Protection\n\nAct\r\n as the practice's designated Information Governance lead and coordinate\r\n completion of the annual Data Security and Protection Toolkit.\nMaintain\r\n Information Governance policies, procedures and privacy notices, and\r\n coordinate quarterly Information Governance audits.\nSupport\r\n staff information governance awareness and training, maintain appropriate\r\n system access controls and notifications, and support patient record access\r\n arrangements.\nEnsure\r\n appropriate data-sharing arrangements are maintained and escalate data\r\n breaches, confidentiality concerns and security risks in accordance with\r\n practice procedures.\n\n Digital Communications and\r\n Practice Platforms\n\nMaintain\r\n and update the practice website, Facebook and other social media, GP TeamNet,\r\n AccuRx, Coda and waiting-room TV screens.\nEnsure\r\n digital content, communication templates and practice information remain\r\n accurate, current and appropriate.\n\n Staff Support and\r\n Continuous Improvement\n\nProvide\r\n guidance and training to staff on the effective use of IT and clinical\r\n systems.\nKeep\r\n up to date with relevant technology, software developments and NHS\r\n requirements, recommending improvements to the Practice Management Team.\nChampion\r\n the implementation of new systems and processes to improve efficiency, data\r\n quality, security and the delivery of patient care.\n\n General\n\nObserve health and safety guidelines at all times\nLiaise with other members of staff and departments as\r\n deemed necessary\nTake part in the Practice Appraisal process at least once\r\n annually or as required\nWork within agreed performance targets as set by the Board\r\n & Management team\nTo be up to date with all mandatory training\nTo comply with Practice policies and procedures\nTo comply with the requirements of external contractual\r\n and statutory regulations (Data Protection Act)\nTo maintain confidentiality at all times\nTo prioritise personal workload and agree priorities with\r\n the Management team and Board\nTo undertake training from time-to-time to ensure\r\n knowledge and skills are updated\nAny other reasonable duties that may be required from\r\n time-to-time\n\n Job description\n\n Job responsibilities\n\n IT Systems and Technical\r\n Support\n\nManage\r\n user access across all practice systems, including Windows, NHS Mail, EMIS and\r\n PCSE, including new starters, role changes and leavers.\nProvide\r\n first-line IT support, log jobs, undertake simple repairs and liaise with\r\n outsourced IT engineers and software suppliers to resolve faults.\nManage\r\n IT equipment, laptop allocation, new software and licences, consumables,\r\n procurement, stock levels, equipment servicing and calibration including\r\n asset logs.\nCoordinate\r\n IT setup for new starters and workspaces including the meeting room.\n\n Clinical Systems and\r\n Workflow Management\n\nMaintain\r\n and develop EMIS Web, including protocols, templates, task groups,\r\n letterheads, diary entries and workflow processes.\nManage\r\n and update Ardens and AccuRx templates, bulk PSD processes where authorised,\r\n and relevant quarter-end workflows and deductions.\nWork\r\n with clinical and administrative staff to develop standardised templates,\r\n protocols and automated processes that improve efficiency and support safe\r\n patient care.\n\n Data Quality, Searches and\r\n Reporting\n\nBuild,\r\n maintain and run searches to support QOF, contractual requirements, KPIs and\r\n clinical performance monitoring.\nMaintain\r\n data quality through appropriate coding, case-finding searches,\r\n identification of records requiring review and updates to searches and\r\n templates.\nLiaise\r\n with the CSU Data Quality Team and respond to ICB requirements, including\r\n relevant searches and reporting.\nPrepare\r\n searches and reports for CQC inspections, contractual monitoring and clinical\r\n audits, including INR, sexual health and Friends and Family.\nProvide\r\n accurate data and performance reports to Partners, the Practice Management\r\n Team and other authorised organisations.\n\n Information Governance and\r\n Data Protection\n\nAct\r\n as the practice's designated Information Governance lead and coordinate\r\n completion of the annual Data Security and Protection Toolkit.\nMaintain\r\n Information Governance policies, procedures and privacy notices, and\r\n coordinate quarterly Information Governance audits.\nSupport\r\n staff information governance awareness and training, maintain appropriate\r\n system access controls and notifications, and support patient record access\r\n arrangements.\nEnsure\r\n appropriate data-sharing arrangements are maintained and escalate data\r\n breaches, confidentiality concerns and security risks in accordance with\r\n practice procedures.\n\n Digital Communications and\r\n Practice Platforms\n\nMaintain\r\n and update the practice website, Facebook and other social media, GP TeamNet,\r\n AccuRx, Coda and waiting-room TV screens.\nEnsure\r\n digital content, communication templates and practice information remain\r\n accurate, current and appropriate.\n\n Staff Support and\r\n Continuous Improvement\n\nProvide\r\n guidance and training to staff on the effective use of IT and clinical\r\n systems.\nKeep\r\n up to date with relevant technology, software developments and NHS\r\n requirements, recommending improvements to the Practice Management Team.\nChampion\r\n the implementation of new systems and processes to improve efficiency, data\r\n quality, security and the delivery of patient care.\n\n General\n\nObserve health and safety guidelines at all times\nLiaise with other members of staff and departments as\r\n deemed necessary\nTake part in the Practice Appraisal process at least once\r\n annually or as required\nWork within agreed performance targets as set by the Board\r\n & Management team\nTo be up to date with all mandatory training\nTo comply with Practice policies and procedures\nTo comply with the requirements of external contractual\r\n and statutory regulations (Data Protection Act)\nTo maintain confidentiality at all times\nTo prioritise personal workload and agree priorities with\r\n the Management team and Board\nTo undertake training from time-to-time to ensure\r\n knowledge and skills are updated\nAny other reasonable duties that may be required from\r\n time-to-time\n\n Person Specification\n\n Experience\n\n Essential\n\n Experience in an IT support, systems administration, or similar technical role.\n\n Good working knowledge of Windows, user access management, and IT troubleshooting.\n\n Experience supporting staff with hardware, software, and system issues.\n\n Strong organisational, analytical, and problem-solving skills.\n\n Good understanding of information governance, confidentiality, data protection, and information security.\n\n Ability to manage competing priorities, work independently, and maintain accurate records.\n\n Strong communication skills and the ability to train and support colleagues with varying levels of IT knowledge.\n\n Ability to work collaboratively with the management team, staff, and external providers.\n\n A proactive approach to identifying improvements and implementing practical solutions.\n\n Desirable\n\n Experience working in a GP practice, NHS, or healthcare environment.\n\n Experience using EMIS Web, Ardens, AccuRx, or similar clinical systems.\n\n Knowledge of QOF, clinical searches, coding, data quality, and reporting.\n\n Experience with the Data Security and Protection Toolkit or Information Governance.\n\n Experience managing IT suppliers, software licences, and equipment.\n\n Relevant IT qualifications or professional certifications.\n\n Person Specification\n\n Experience\n\n Essential\n\n Experience in an IT support, systems administration, or similar technical role.\n\n Good working knowledge of Windows, user access management, and IT troubleshooting.\n\n Experience supporting staff with hardware, software, and system issues.\n\n Strong organisational, analytical, and problem-solving skills.\n\n Good understanding of information governance, confidentiality, data protection, and information security.\n\n Ability to manage competing priorities, work independently, and maintain accurate records.\n\n Strong communication skills and the ability to train and support colleagues with varying levels of IT knowledge.\n\n Ability to work collaboratively with the management team, staff, and external providers.\n\n A proactive approach to identifying improvements and implementing practical solutions.\n\n Desirable\n\n Experience working in a GP practice, NHS, or healthcare environment.\n\n Experience using EMIS Web, Ardens, AccuRx, or similar clinical systems.\n\n Knowledge of QOF, clinical searches, coding, data quality, and reporting.\n\n Experience with the Data Security and Protection Toolkit or Information Governance.\n\n Experience managing IT suppliers, software licences, and equipment.\n\n Relevant IT qualifications or professional certifications.\n\n Disclosure and Barring Service Check\n This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.\n\n Employer details\n\n Employer name\n Library House Surgery\n\n Address\n\n Avondale Road\n\n Chorley\n\n Lancashire\n\n PR7 2AD\n\n United Kingdom\n\n Employer's website\n\n https://www.libraryhousesurgery.com/ (Opens in a new tab)\n\n Employer details\n\n Employer name\n Library House Surgery\n\n Address\n\n Avondale Road\n\n Chorley\n\n Lancashire\n\n PR7 2AD\n\n United Kingdom\n\n Employer's website\n\n https://www.libraryhousesurgery.com/ (Opens in a new tab)\n\n Employer contact details\n\n For questions about the job, contact:\n\n Business Manager\n\n Craig Lee\n\n 01257441771\n\n Details\n\n Date posted\n 26 October 2026\n\n Pay scheme\n Other\n\n Salary\n\n £30,000 to £35,000 a year\n\n Depending on experience\n\n Contract\n Permanent\n\n Working pattern\n\n Full-time\n\n Reference number\n\n A0252-26-0011\n\n Job locations\n\n Avondale Road\n\n Chorley\n\n Lancashire\n\n PR7 2AD\n\n United Kingdom\n\n Job overview\nWe are seeking a proactive, 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