{"id":2036175,"url":"https://alion.io/job/liebherr-group-branch-supervisor","title":"Branch Supervisor","company":{"id":44302,"name":"Liebherr Group","domain":"liebherr.com","url":"https://alion.io/company/liebherr","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":99000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5064},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T16:03:14Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T17:24:21Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"This position will oversee the Field Service operations for their assigned branch through the effective supervision and direction of the field service technicians. The Supervisor will determine methods and courses of action through efficient and effective planning, scheduling and performance management to ensure that exemplary customer service is delivered.\nResponsibilities\nProvide strong support and communication for designated Field Service Technicians to foster employee engagement, teamwork & top performance\nOversee the daily scheduling and planning of Field Service Technicians to ensure that the workforce is adequately assigned to meet and exceed customer expectations\nServe as front line customer contact for Field Service requests, follow-up and service issues\nAssist customers and Field Technicians with technical issues by phone, email and in person as needed (escalate to Technical Assistance as required)\nPrepare service/repair quotes for customers as needed\nBuild customer relationships and resolve customer issues directly or escalate to Service Manager as required (visit customer sites as required)\nOpen work orders (including monthly No Charges) as required\nAccurately review, approve and enter as required service reports, time sheets, work orders and parts requisitions\nMonitor, review and maximize efforts to ensure appropriate levels of WIP on a daily basis and maintain timely closing/invoicing of all field jobs\nChampion and maintain all safety rules and procedures\nLiaise with Parts regarding parts ordering and availability to ensure timely completion of jobs\nOther duties as assigned\nCompetencies\nMust have experience within the Heavy Equipment or related industry, Heavy Equipment License is preferred\n3+ years Supervisory or Management experience is required, OEM experience strongly preferred\nExceptional interpersonal, coaching & leadership skills are required\nHigh level of professionalism and ability to interact calmly while under pressure\nAgile and adaptable to the changing demands of the industry\nCustomer and employee centric\nComputer Proficient - Word, Excel (MS Office Suite)\nValid driver's license is required\nOur Offer\nCompetitive wages\nExtensive benefits with employer paid premiums starting day 1\nPaid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days\n6% employer RRSP matching\n$3000 annual allowance for continuing education\nInternational training & development work opportunities for select roles*\nAnd much more!\nLiebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.\nPlease note the following:\nWe do not use AI to screen resumes. Every application is reviewed directly by a human talent acquisition specialist.\nThis position is for an existing vacancy.\nHave we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sophia Jager.\nOne Passion. Many Opportunities.\nThe company\nThe Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.\nLocation\nLiebherr-Canada Ltd.\n1345 Dugald Road\nR2J 0H3Winnipeg, MB\nCanada (CA)\nContact\nSophia Jager\n","description_format":"text","description_chars":3618,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Events & Ticketing","Information Security","Exhibitions"],"lifecycle":[{"event":"open","at":"2026-10-07T16:03:14Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.772,"p_room":0.9,"age_days":4,"expected_fill_days":7,"reasons":["conf:13","velocity","win:mid","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/liebherr-group-branch-supervisor","json_url":"https://alion.io/job/liebherr-group-branch-supervisor.json","meta":{"generated_at":"2026-10-12T10:33:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16219,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44302},"rest":"https://alion.io/mcp/rest/get_company?id=44302"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fliebherr-group-branch-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fliebherr-group-branch-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fliebherr-group-branch-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/liebherr-group-branch-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fliebherr-group-branch-supervisor"}]}