{"id":3138458,"url":"https://alion.io/job/liebherr-group-sales-operations-support-manager-earthmoving","title":"Sales Operations Support Manager - Earthmoving","company":{"id":44302,"name":"Liebherr Group","domain":"liebherr.com","url":"https://alion.io/company/liebherr","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":25,"ghost_share":0,"stale_share":0,"repost_share":0.12,"time_to_fill_p50_days":11,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Biggleswade, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-23T07:12:19Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T23:07:43Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The role contributes to the success of Liebherr - Great Britain Ltd by working closely with the Divisional Manager for Earth Moving on all aspects of the sales operation, ensuring outstanding customer service at all times and working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.\nYour Responsibilities\nOverseeing the day-to-day management of the Sales Support functions and staff ensuring all team members understand and deliver on targets.\nSupporting with the management of logistics providers to ensure safe and efficient movement of goods from factories / customers / depots as required.\nMonitoring performance targets, improving systems and response times and effective budget and cost management for the department.\nLiaising with the After Sales Departments and Workshops to ensure customer satisfaction levels are maintained.\nFacilitating the purchase of non-Liebherr third party items to fit machines.\nBeing responsible for new machine invoice and delivery targets on a monthly basis.\nEnsuring annual stock forecasts and planning are in line with business objectives to meet stock volume.\nLiaising with finance department to ensure payments are received and processed accurately and in a timely manner.\nWorking with Regional Sales Managers to understand forecasted orders and estimated delivery of machines to ensure a smooth process.\nEnsuring all spreadsheets and databases are maintained by the team to ensure accuracy for management reports.\nMaintaining workflow, SLAs, tracking of metrics and departmental reporting.\nEnsuring the team are maintaining and creating machine files.\nContributing to the commercial strategy for the overall sales department.\nEnsuring compliance with the Company and operation policies and procedures is adhered to.\nProviding reports and updates to the Divisional Manager as requested.\nSupporting and attends trade shows as required including assisting in the setup of company presence at such events.\nEvaluating operational procedures to ensure continuous development and efficient operations within the department.\nFormulating, developing, and monitoring customer service KPIs.\nKeeping up to date with machine developments and industry trends.\nCommunicating and act in a manner that promotes a positive image of the company.\nTaking responsibility for self-development and continually identifies ways of improving management and leadership style.\nParticipating in training courses as requested.\nYour Profile\nThe successful candidate will require the following:\nIs able demonstrate competencies and skills for the role through experience in a similar role or industry\nData analysis and report creation\nOutstanding communication skills and can demonstrate how this has been used effectively in a team environment\nExcellent organisational skills and being able to prioritise through effective time management\nProficient in use of MS Office and CRMs\nWhat we are offering\nThe opportunity to work with the industry-leading manufacturer\nSecure and progressive work environment\nCompetitive salary and benefits\nTraining and personal development\nHave we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.\nOne Passion. Many Opportunities.\nThe company\nLiebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.\nLocation\nLiebherr-Great Britain Ltd.\nNormandy Lane\nSG18 8QBBiggleswade\nUnited Kingdom (GB)\nContact\nAleksandra Szczepanska\n","description_format":"text","description_chars":3666,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Aerospace Manufacturing","Industrial Machinery","Home Appliances"],"lifecycle":[{"event":"open","at":"2026-10-23T07:12:19Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":0.9,"age_days":4,"expected_fill_days":11,"reasons":["conf:4","velocity","win:mid","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/liebherr-group-sales-operations-support-manager-earthmoving","json_url":"https://alion.io/job/liebherr-group-sales-operations-support-manager-earthmoving.json","meta":{"generated_at":"2026-10-29T02:48:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4254,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44302},"rest":"https://alion.io/mcp/rest/get_company?id=44302"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fliebherr-group-sales-operations-support-manager-earthmoving"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fliebherr-group-sales-operations-support-manager-earthmoving"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fliebherr-group-sales-operations-support-manager-earthmoving"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/liebherr-group-sales-operations-support-manager-earthmoving\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fliebherr-group-sales-operations-support-manager-earthmoving"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3138458}},{"tool":"search_jobs","arguments":{"company":"liebherr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3138458},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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