{"id":1306443,"url":"https://alion.io/job/liebherr-solution-architect-for-service-mfd","title":"Solution Architect for Service (m/f/d)","company":{"id":44302,"name":"Liebherr Group","domain":"liebherr.com","url":"https://alion.io/company/liebherr","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":25,"ghost_share":0,"stale_share":0,"repost_share":0.12,"time_to_fill_p50_days":11,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":120000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1737},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false}],"status":"live","first_seen_at":"2026-09-26T13:56:43Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-28T07:20:27Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Join LIEBHERR, a global leader in engineering and manufacturing, as we advance our digital transformation journey. We are looking for a motivated Solution Architect - Service (m/f/d) to play a key role in our newly established SAP Center in Madrid.\nIn this role, you will own and shape the Service domain of Liebherr’s global template for our Sales and Service companies (“Mixed Sales Companies”), supporting a multi-division environment spanning Aerospace, Construction Machinery, Appliances, and other industrial segments, as well as business models such as remanufacturing and limited manufacturing.\nYou will drive the design of standardized, scalable, and customer-centric service solutions, promoting best practices and Clean Core principles across SAP and Microsoft Dynamics landscapes. You will be part of an international team that values innovation, methodology and long-term thinking, making a direct impact on the way Liebherr runs its business worldwide.\nThe working location for this position will be in Madrid city where we are setting up a new office. We operate a hybrid model, requiring at least 40% of the working time on-site.\nCreating passion: your responsibilities\nOwn the end-to-end Service solution architecture within the global S/4HANA template for Sales and Service companies, ensuring consistency, scalability and compliance.\nDesign and govern global template solutions across key Service areas such as: Service order management, Installed base and equipment management, Warranty and contract management, Spare parts and service logistics integration, Returns, repairs and refurbishment processes, and Remanufacturing related service flows.\nTranslate complex business and statutory requirements from multiple countries and divisions into harmonized, standard solutions minimizing custom development, driving process harmonization and simplification.\nLead and facilitate global design workshops with service, adfter-sales, and technical support stakeholders.\nDesign and govern the integration between SAP S/4HANA (SD, MM, EWM, Finance), Microsoft Dynamics CRM and Field Service Management, Installed base and asset data, Logistics and spare parts supply chains.\nAct as a trusted advisor to business stakeholders, providing expert guidance across all project phases: Design, realization, testing, cutover, go-live and post go-live stabilization.\nContribute to change management activities, ensuring adoption of new processes and S/4HANA and Microsoft Dynamics solutions.\nSupport the creation of solution documentation leveraging tools such as JIRA and Confluence.\nCollaborate closely with an international, cross-functional team to deliver high quality, scalable solutions that support our global growth.\nTravel (up to 30%) to Liebherr sites worldwide to engage directly with business teams and support deployments.\nContributing your strengths: your qualifications\nBachelor’s or master’s degree in Engineering, Information Technology, Business Administration, or related field.\n7+ years of experience in Service or After-sales processes, including significant exposure to SAP S/4HANA Service and/or Microsoft Dynamics Field Service.\nProven experience as a Solution Architect or Lead consultant in international SAP programs or template-based rollouts.\nStrong understanding of after-sales and service business models, ideally in industrial or equipment related industries.\nDeep expertise in Service related capabilities, such as: Service orders and contracts, Warranty management, Installed base management, Spare parts and reverse logistics and Integration between service and financial billing.\nExperience designing global templates across multiple countries and legal entities.\nDemonstrated ability to analyze business challenges and translate them into IT solutions that drive efficiency and value.\nFamiliar with JIRA and Confluence (or similar tools) for task management and team collaboration.\nStrong communication and stakeholder management skills, with the ability to explain complex concepts clearly to both technical and non-technical audiences.\nFluency in English (written and spoken); additional languages (e.g., German) are an advantage.\nA collaborative mindset and ability to work effectively in multicultural and cross-functional teams.\nWillingness to travel internationally (up to 30%) as required by project work.\nSAP S/4HANA Service or Microsoft Dynamics Field Service certification is a strong plus.\nOur commitment to you: your benefits\nAt Liebherr, we believe people are at the heart of our success. As part of our international team, you’ll enjoy a secure role in a family-owned company that values innovation, collaboration, and long-term career growth:\nCompetitive compensation and benefits package that recognizes your expertise\nFlexible and hybrid working model\nCreative freedom and responsibility to shape processes and solutions in our global transformation\nContinuous learning and development with tailored training and certification opportunities\nMeal vouchers\nLife and accident insurance\nOption to include a premium private health insurance package as part of the flexible remuneration\nA safe, stable and international workplace within a trusted family business that invests in people\nPlease note that we can only accept applications submitted through our website, using the online application form.\nWe do not accept applications via recruitment agencies for this position.\nHave we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen.\nOne Passion. Many Opportunities.\nThe company\nLiebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.\nLocation\nLiebherr IT Shared Service Centre Ibérica, S.L.\nParque Norte. Alamo building Serrano Galvache, 56\n28033Madrid\nSpain (ES)\nContact\nKaroliina Rissanen\n","description_format":"text","description_chars":6115,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Health insurance","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Transportation & Logistics","Information Security","Exhibitions"],"lifecycle":[{"event":"open","at":"2026-09-26T13:56:43Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.644,"p_room":0.35,"age_days":31,"expected_fill_days":11,"reasons":["conf:4","velocity","win:tail","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/liebherr-solution-architect-for-service-mfd","json_url":"https://alion.io/job/liebherr-solution-architect-for-service-mfd.json","meta":{"generated_at":"2026-10-28T12:14:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16105,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44302},"rest":"https://alion.io/mcp/rest/get_company?id=44302"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fliebherr-solution-architect-for-service-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fliebherr-solution-architect-for-service-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fliebherr-solution-architect-for-service-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/liebherr-solution-architect-for-service-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fliebherr-solution-architect-for-service-mfd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1306443}},{"tool":"search_jobs","arguments":{"company":"liebherr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1306443},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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