{"id":3875014,"url":"https://alion.io/job/life-extension-junior-workforce-analyst","title":"Junior Workforce Analyst","company":{"id":1878475,"name":"Life Extension","domain":"lifeextension.com","url":"https://alion.io/company/lifeextension-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T15:57:38Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T06:27:19Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"This position is responsible for insuring goals are met through intra-day management of shifts, skills and changes to plan. Additionally, this position manages schedules for the call center and affiliate teams to properly anticipate needs.\n\nCore Duties and Responsibilities:\nAnalyzes call volume patterns to manage work shifts, lunches and breaks \nMaintains communication channels regarding events that impact call volume\nReacts to fluctuations in intra-day performance based on established procedures and alerts leadership of any unusual conditions\nResponsible for intra-day adjustments to schedules and resource allocation to minimize impact of daily operational activities and events\nProvides intra-day updates\nTracks operational teams’ training, meetings and other off-phone activity on a daily basis making necessary schedule adjustments\nActs as tier 1 triage for IT/phone related issues by coordinating with the appropriate groups and acting as escalation point through resolution\nParticipates in weekly operational meetings and makes recommendations for workflow improvements based on identified trends\nEdits ADP timecards, completes associated help desk tickets, enters PTO as needed, and completes end-of-pay-period tasks\nMonitors schedule compliance and schedule efficiency; to include real-time monitoring of break and lunch schedules, tardiness, and/or early departures\nProvides recommendations to the Workforce Manager to ensure productivity goals, performance standards and service levels are met\n2 onsite days per week is an essential function of this position\nAdditional duties as needed\n Position Requirements:\n6+ months of Workforce experience in a call center setting preferred\nIntermediate knowledge of workforce management software preferred\nStrong analytical, problem solving and decision-making skills\nAbility to effectively prioritize\nStrong communication and interpersonal skills","description_format":"text","description_chars":1904,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Dietary Supplements"],"lifecycle":[{"event":"open","at":"2026-11-06T15:57:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":56,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/life-extension-junior-workforce-analyst","json_url":"https://alion.io/job/life-extension-junior-workforce-analyst.json","meta":{"generated_at":"2026-11-08T08:19:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18037,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1878475},"rest":"https://alion.io/mcp/rest/get_company?id=1878475"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flife-extension-junior-workforce-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flife-extension-junior-workforce-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flife-extension-junior-workforce-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/life-extension-junior-workforce-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flife-extension-junior-workforce-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3875014}},{"tool":"search_jobs","arguments":{"company":"lifeextension.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3875014},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}