{"id":4020087,"url":"https://alion.io/job/life-moves-residential-services-coordinator-2","title":"Residential Services Coordinator","company":{"id":1961969,"name":"Life Moves","domain":"lifemoves.org","url":"https://alion.io/company/lifemoves-org","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redwood City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-10T14:42:02Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T00:58:05Z","board_verified":false,"closed_at":"2026-11-11T00:58:05Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Shift Details: Grave\nSchedule: Fri-Tuesday (12:00AM - 8.30AM)\nPay Rate: 21-23./ hr.\nABOUT LIFEMOVES\nLifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.\nPOSITION PURPOSE\nLifeMoves | Navigation Center provides interim supportive housing in Redwood City to 220 individuals and 20 couples. During their stay, clients participate in holistic services tailored to each household’s unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability, including but not limited to accommodations, meals, laundry, case management, and therapy. The team supports clients with housing, employment, benefits, physical and behavioral health through case management, workshops, and connection to specialized resources.\nThe Navigation Center Residential Services Coordinator plays an important role in keeping the program site safe, welcoming, and running smoothly. Reporting to the Operations & Services Manager, this position is often the first to respond to client needs, helping with both everyday requests and urgent situations.\nAdditionally the position supports volunteers, donors, and community visitors, making sure everyone feels respected and informed. Key responsibilities include keeping the site secure by monitoring access, completing regular safety checks (rounds), and supporting daily tasks like welcoming new clients, preparing rooms, and organizing supplies.\nThis role requires strong attention to the safety and emotional well-being of clients, especially during times of stress or crisis. Staff use a calm and compassionate approach to help resolve problems and support stability.\nBy creating a supportive environment, this position helps clients feel safe and builds trust to work toward their goals, including finding permanent housing.\nESSENTIAL JOB RESPONSIBILITIES\nProvide calm, supportive crisis response and connect clients to appropriate resources as needed\nConduct welcomes, move-ins, transitions, and move-outs, ensuring accurate documentation, positive experiences for clients, and completing tasks such as cleaning rooms, bagging belongings, and preparing spaces as needed.\nGeneral Agency Responsibilities\nFully participate in all required trainings. This includes completing trainings by assigned deadlines, actively engaging during sessions, and applying what you learn to your daily work.\nAttend continuing education opportunities to grow expertise and uphold agency standards.\nPerform other duties as assigned to meet program and organizational needs.\nSupport daily operations by responding to needs and questions from clients, volunteers, donors, and visitors with radical hospitality, professionalism, and compassion.\nMonitor site safety through regular rounds and camera observation to ensure a clean, safe, and welcoming environment. Report maintenance or pest issues promptly and support pest control efforts by maintaining cleanliness and preparing spaces for treatment as needed.\nManage facility meals, supplies, and donations, ensuring proper inventory, and maintaining organizing storage.\nSupport team collaboration by creating reports, updating shift logs and participating in meetings.\nMaintain a high level of ethical conduct regarding confidentiality, boundaries, and professionalism while fostering a supportive environment for all.\nQualifications\nQUALIFICATIONS\nEducational Requirements: High School Diploma or GED required; 2-3 years of consistent equivalent experience in related field may substitute for formal education. Related fields may include direct involvement in peer advocacy, community outreach, housing services or roles within the homelessness services field.\nTechnology: Comfortable using basic technology, including phone and messaging systems, email, Microsoft and Google Suites, and databases to complete administrative tasks.\nService Level Qualifications:\nCare, Respect, Empathy: Willingness and ability to work with people from all backgrounds with care, respect, and empathy. Understands and is committed to learning and practing DEIB and relentless engagement by welcoming everyone with kindness, dignity, and respect.\nEmotional Regulation: Manages stress and emotions professionally, remaining calm, professional, and supportive even under pressure; applies de-escalation techniques to support safety and positive outcomes.\nDocumentation: Maintains clear, unbiased, and professional documentation and communication.\nOrganization/Prioritization: Demonstrates strong organization, attention to detail, and initiative to ensure smooth operations and positive engagement with clients, colleagues, and partners.\nCOMPETENCIES\nJob Knowledge: Understands job duties and performs tasks with accuracy.\nCommitment to Growth: Demonstrates a selfless commitment to others on the team, including activity-based dependability, self-improvement activities. Actively seeks opportunities to contribute at higher levels in service to LifeMoves and others on the team.\nPerformance Improvement: Sets performance goals, establishes the approach, creates a learning environment.\nTime Management and Reliability: Manages workload effectively and meets deadlines.\nProactive Collaboration: Actively seeks opportunities to partner with colleagues across teams and functions. Shares knowledge, communicates openly, and anticipates needs to support collective goals. Builds trust by contributing ideas, offering assistance, and ensuring alignment to achieve results together.\nADDITIONAL REQUIREMENTS\nContingent Upon:\nSatisfactory results of a background check\nProof of clear TB test dated within 60 days of hire\nWORKING CONDITIONS\nOn-site, in-person working requirements: Onsite\nSupervisory Responsibilities: None\nTravel: This role may include small amounts of travel to trainings and admin events\nPhysical Demands: Duties may require sitting, standing, walking, climbing stairs, reaching, reading, using computers or other equipment, communicating and exchanging information with others, and lifting or moving up to 25 lbs. LifeMoves provides reasonable accommodations to support performance of essential job functions, as required by law. \nEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities:LifeMoves is an equal opportunity employer. Candidates from all backgrounds, including bilingual, bi-cultural, BIPOC, Native and/or Indigenous, LGBTQIA+, and disabled applicants are encouraged to apply. Reasonable accommodation is available for qualified individuals with disabilities during the application process.\nThis job description may be updated at any time to reflect changing organizational needs.","description_format":"text","description_chars":7032,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Rental","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-10T14:42:02Z"},{"event":"close","at":"2026-11-11T00:58:05Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/life-moves-residential-services-coordinator-2","json_url":"https://alion.io/job/life-moves-residential-services-coordinator-2.json","meta":{"generated_at":"2026-11-11T20:59:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41012,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1961969},"rest":"https://alion.io/mcp/rest/get_company?id=1961969"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flife-moves-residential-services-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flife-moves-residential-services-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flife-moves-residential-services-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/life-moves-residential-services-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flife-moves-residential-services-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4020087}},{"tool":"search_jobs","arguments":{"company":"lifemoves.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4020087},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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