{"id":3215398,"url":"https://alion.io/job/life-time-lifespa-lead-coordinator-2","title":"LifeSpa Lead Coordinator","company":{"id":1811405,"name":"Life Time","domain":"lifetime.life","url":"https://alion.io/company/lifetime-life","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":70,"open_postings":546,"ghost_share":0.357,"stale_share":0.013,"repost_share":0.559,"time_to_fill_p50_days":31,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":266},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-24T21:22:08Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-29T22:09:54Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position Summary\nAs a LifeSpa Lead Coordinator you will partner with the Spa Manager to ensure the LifeSpa Coordinator Team provides exceptional guest service at the front desk.You will also assist with administrative duties and serve as the leadership point of contact when the Spa Manager is not available.\nJob Duties and Responsibilities\nAnswers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services\nCleans and stocks shelves as necessary when products are low, or retail product order is delivered\nDrives service and retail awareness through individual and LifeSpa designed promotions\nLeads, develops, and oversees the LifeSpa Coordinator team\nCreates the coordinator monthly schedules to manage to the front desk payroll budget\nAssists the Spa Manager with documenting Guest Challenges (Listen, Empathize, Apologize, Fix/Follow Up) and works with Spa Manager to resolve guest challenges\nAssists the Spa Manager to ensure guests are pre-booked 40% of the time or more per day\nAchieves 100% or more of monthly retail goal\nEducates coordinators on daily revenue needs and sets goals based on cross sales needed\nServes as a positive role model to all team members to create a happy work environment\nPosition Requirements\nHigh School Diploma or GED\n1 to 2 years of leadership, customer service/receptionist experience in the salon and spa or retail industry\nIntermediate computer skills and proficiency in Microsoft Office Suite\nAbility to work a minimum of 20 hours a week\nPreferred Requirements\n1 to 2 years of experience as a LifeSpa Coordinator\n\nLife Time is a place for everyone. 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