{"id":2011283,"url":"https://alion.io/job/lifen-senior-customer-success-manager-usage-adoption","title":"Senior Customer Success Manager – Usage & Adoption","company":{"id":53021,"name":"Lifen","domain":"lifen.fr","url":"https://alion.io/company/lifen","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45000,"max":50000,"currency":"EUR","period":"year","gross":null,"usd_annual":56263},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T00:00:45Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-22T22:40:45Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"Rejoins Lifen, une entreprise innovante qui transforme le système de santé grâce à l'accessibilité des données médicales. En tant que Senior Customer Success Manager, tu seras responsable de l'adoption et de l'utilisation de nos solutions par les professionnels de santé. Tu travailleras avec un portefeuille d'environ 35 hôpitaux et cliniques, diagnostiquant les freins à l'adoption et construisant des plans d'action concrets. Ce poste est idéal pour ceux qui ont une expérience significative dans la gestion de clients ou d'organisations complexes et qui sont à l'aise avec les données d'usage produit.\nMissions\nPrendre en main un portefeuille d’environ 35 hôpitaux et cliniques, construire une lecture précise des usages et des points de blocage.\nDiagnostiquer les freins à l’adoption à partir des données d’usage, des échanges avec les clients et de ta compréhension de leur environnement.\nTransformer ce diagnostic en plans d’action concrets, et accompagner les premières phases d’usage après le déploiement.","description_format":"text","description_chars":1014,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:03:25Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.566,"p_room":0.45,"age_days":51,"expected_fill_days":27,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":56263,"is_top_pay":false},"html_url":"https://alion.io/job/lifen-senior-customer-success-manager-usage-adoption","json_url":"https://alion.io/job/lifen-senior-customer-success-manager-usage-adoption.json","meta":{"generated_at":"2026-10-23T02:57:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4946,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53021},"rest":"https://alion.io/mcp/rest/get_company?id=53021"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flifen-senior-customer-success-manager-usage-adoption"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flifen-senior-customer-success-manager-usage-adoption"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flifen-senior-customer-success-manager-usage-adoption"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lifen-senior-customer-success-manager-usage-adoption\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flifen-senior-customer-success-manager-usage-adoption"}]}