Operating Room Coordinator
06367 Scheduler
Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.
Reports to: Patient Access Supervisor-Sch/PreReg
FLSA: Non-exempt
Education: High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.
License: N/A
Certifications: N/A
Minimum Work Experience
Prior scheduling experience in a healthcare environment is strongly preferred. Medical terminology, billing, and/or collection experience preferred. Computer experience required
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment.
Organizational and time management skills.
Ability to prioritize work based upon patient/department needs.
Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.
Essential Functions
Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.
Ensures consistency between scheduling module and admissions module, for patients being admitted for services.
Non-Essential Functions