{"id":3799660,"url":"https://alion.io/job/lifepoint-health-switchboard-operator-34","title":"Switchboard Operator","company":{"id":11682,"name":"Lifepoint Health","domain":"lifepointhealth.net","url":"https://alion.io/company/lifepointhealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":311,"ghost_share":0.013,"stale_share":0.72,"repost_share":0.071,"time_to_fill_p50_days":9,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Florence, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T22:13:20Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-13T09:34:23Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Who We Are:\nPeople are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. North Alabama Medical Center is a 263-bed facility offering the community’s only open-heart surgery site, a complete line of women’s and children’s services and a complete line of medical and imaging services. We are a Certified Chest Pain center and recognized as a Primary Stroke Center of Excellence by the American Heart/American Stroke Association. North Alabama Medical Center’s 24-hour emergency department serves as the primary referral center for major trauma cases in Northwest Alabama.\nWhere We Are:\nNo matter what type of things you’re interested in, we have things of interest for you. Florence is a vibrant area with walkable streets and plenty of inspiring things to do. Spend your days getting to know the local community by exploring our shops, restaurants, and historical attractions.\nWhy Choose Us:\nHealth (Medical, Dental, Vision) and 401K Benefits for full-time employees\nCompetitive Paid Time Off \nEmployee Assistance Program - mental, physical, and financial wellness assistance\nTuition Reimbursement and Loan Assistance for qualified applicants\nAnd much more…Your experience matters\nHow you’ll contribute\nPerforms receptionist and clerical duties associated with patient call system, telephone communication, initiating protocols from emergency codes, and manages visitor access for Women’s and Children’s Services.\nEssential Functions\nEnsures that all telephone calls, emergency communication lines and alarms, patient call lights are answered, determines appropriate course of action based upon customers’ needs or emergency, acts as troubleshooter in solving problems and providing solutions to customer needs.Assesses appropriateness of visitors for the Women’s and Children Department by verifying identification and ensuring all necessary forms are obtained before issuing visitor badges.\nAssists Women’s and Children’s Department with facilitating registration paperwork for outpatients.\nQualifications and requirements\nEducation:\nHigh School graduate or equivalent\nMinimum Work Experience:\n1-3 years customer service preferred. 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