{"id":2781219,"url":"https://alion.io/job/lifepoint-health-switchboard-operator-prn-7","title":"Switchboard Operator - PRN","company":{"id":11682,"name":"Lifepoint Health","domain":"lifepointhealth.net","url":"https://alion.io/company/lifepointhealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":334,"ghost_share":0.012,"stale_share":0.692,"repost_share":0.051,"time_to_fill_p50_days":7,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sylva, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-16T19:00:46Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-05T04:53:18Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Your experience matters\nHarris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Switchboard Operator, you will manage a high volume of incoming calls, emergency alerts, and communication requests while maintaining professionalism, accuracy, and strict adherence to HIPAA guidelines. You will support hospital operations by routing calls appropriately, delivering emergency notifications and overhead pages, and coordinating timely communication between clinical staff, emergency responders, and security teams. As the Switchboard Operator, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.\nMore about our team\nThe Harris Regional Hospital Switchboard Department is committed to providing clear, accurate, and timely communication support for patients, visitors, and staff. Our team ensures reliable 24/7 call handling, emergency notifications, and information routing to support safe and efficient hospital operations. We work closely with all departments and emergency services to maintain professionalism, responsiveness, and seamless communication throughout the facility.\nHow you’ll contribute\nAs a Switchboard Operator, you will excel in this role by:\nPrioritize and respond to multiple incoming calls, emergencies, and urgent requests while maintaining professionalism and accuracy.\nHandle all incoming calls to the hospital, including in-house extensions and patient rooms, while providing clear and courteous assistance.\nPerform in-house paging, code alerts, overhead announcements, and dial-a-page system functions for emergency and routine communications.\nCoordinate with hospital staff, emergency responders, and security to ensure timely communication and adherence to established protocols.\nMaintain and update switchboard records, including patient room assignments, admissions, discharges, and discharged patient information.\nMaintain accurate disaster procedure files, including employee contact information and emergency communication lists.\nOperate multiple communication systems (switchboard, radios, phones, paging systems, and computer applications) and maintain detailed call logs and records.\nWhy join us\nWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:\nComprehensive Benefits: Multiple levels of medical, dental and vision coverage -with medical plans starting at just $10 per pay period -tailored benefit options for part-time and PRN employees, and more. \nFinancial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.\nFinancial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.\n Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). \nProfessional Development:Ongoing learning and career advancement opportunities. \nFree travel and entertainment discount program to ensure you enjoy your time away from work. \nWhat we’re looking for\nHigh school diploma or equivalent required.\nStrong communication skills with the ability to interact professionally with patients, visitors, staff, and emergency responders while maintaining confidentiality and HIPAA compliance.\nAbility to remain calm, prioritize, and respond effectively in high-pressure, fast-paced, and emergency situations.\nStrong multitasking abilities with the capacity to operate multiple communication systems simultaneously, including switchboards, phones, radios, and paging systems.\nDetail-oriented with strong organizational skills to maintain accurate logs, records, and documentation.\nOne year of experience in telecommunications, switchboard operations, customer service, or general office work preferred.\nProficiency with basic computer systems and data entry for paging, logs, and communication tracking preferred.\nFlexibility to work varied shifts, including nights, weekends, and holidays in a 24/7 hospital environment.\nWillingness to learn and follow hospital emergency codes, protocols, and paging procedures.\n\nSchedule: PRN: Varied\nMore about Harris Regional Hospital\nHarris Regional Hospital is an 86-bed acute care facility located in Sylva, NC. With a long-standing reputation for excellent care, this fully-accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women’s care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.\nEEOC Statement\n“Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”\nEqual opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran","description_format":"text","description_chars":5562,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Gym membership","Parental leave","Professional development","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-17T12:54:48Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.28,"p_room":0.35,"age_days":19,"expected_fill_days":7,"reasons":["conf:1","stale_co","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/lifepoint-health-switchboard-operator-prn-7","json_url":"https://alion.io/job/lifepoint-health-switchboard-operator-prn-7.json","meta":{"generated_at":"2026-11-05T10:01:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12863,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11682},"rest":"https://alion.io/mcp/rest/get_company?id=11682"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flifepoint-health-switchboard-operator-prn-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flifepoint-health-switchboard-operator-prn-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flifepoint-health-switchboard-operator-prn-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lifepoint-health-switchboard-operator-prn-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flifepoint-health-switchboard-operator-prn-7"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2781219}},{"tool":"search_jobs","arguments":{"company":"lifepointhealth.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2781219},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}