Your experience matters
At North Alabama Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
How you’ll contribute
The employee is responsible for accurately and efficiently transcribing all dictated material, in the timeliest manner possible. He / She is responsible for accurately completing all document information screens to ensure proper routing, charting, and distribution of reports. The employee shall possess the ability to operate equipment used in the performance of medical transcription, to ensure minimal downtime. The employee will present a pleasing and helpful manner to patients, physicians, members of the Health Information Management Department, and all other medical and administrative personnel. The employee shall exhibit a courteous behavior when dealing with the public and outside related agencies. The employee shall follow the established policies and procedures of the hospital and the department. He / She shall report and contribute to the departmental objectives.
Essential Functions
- Transcribes a minimum of 150 lines per hour meets standard. Line count is calculated using 65 characters per line, currently the national norm.
- Provides a 24-hour turn-around time for dictated EKG, EEG, Radiology Reports, and History and Physicals.
- Maintains 98% accuracy or above according to the established guidelines defined by Quality Assurance as documented in the Quality Review reports.
- Maintains less than two (2) documents per month returned for revision due to transcription error. (Spelling, worktype selection, requisition number not selected, wrong visit selected, etc.).
- Assigns, finishes, and unassigns work according to established procedures.
- No substantiated incident of returning reports to pool due to receipt of a difficult dictator, coworkers complaint, or identified issue from quality review report.
- Accurately completes document information screens according to departmental procedure; validating accuracy by reviewing field description listed on screen.
- Notifies management staff of any equipment problems.
- Other duties as assigned.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
- Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
- Competitive paid time off
- Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
- Tuition reimbursement, loan assistance, and 401(k) matching
- Employee assistance program including mental, physical, and financial wellness
- Professional development and growth opportunities
Qualifications and requirements
- Minimum Education: High School Diploma or equivalent or vocational education. Successful completion of medical terminology course required.
- Experience: It is preferred that the employee have two (2) years experience in a Health Information Transcription section of a hospital;
- Employee must possess attention to detail skills and verbal ability and have high numerical, form perception, clerical perception, and finger / manual dexterity.
About Us
North Alabama Medical Center is a 263 - bed hospital located in Florence, AL, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters
EEOC Statement
North Alabama Medical Center is an Equal Opportunity Employer. North Alabama Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

