{"id":3110991,"url":"https://alion.io/job/lifestation-customer-service-representative-2","title":"Customer Service Representative","company":{"id":2351046,"name":"LifeStation","domain":"lifestation.com","url":"https://alion.io/company/lifestation","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Union, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T17:21:34Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-31T10:34:02Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Description\nFull-Time | In-Office (Hybrid Eligible) | Union, NJ Headquarters\nHours: 12:30pm-9:00PM with Sunday and a weekday off\nClass willing be start Monday, November 30th, 2026.\nAt LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently. As one of the nation’s largest providers of medical alert monitoring and telehealth technology services, we are proud to make a meaningful difference in the lives of the families we serve every day.We are currently seeking a Customer Service Representative to join our team at our modern, state-of-the-art call center in Union, NJ.\nWe are seeking a Customer Service Representative to join our team at our Union, NJ call center. This is a full-time, in-office role with the opportunity to transition to a hybrid schedule after training, based on performance and business needs.\nRequirements\nStrong communication and customer service skills\nAbility to multitask and problem-solve in a fast-paced environment\nComfortable using CRM systems and data entry\nAvailability for evening and weekend shifts\nAt least 1-year prior customer service experience, preferably in a call center setting.\nWhat You’ll Do\nAssist customers and provide timely, effective solutions\nHandle inquiries with empathy and professionalism\nCreate positive customer experiences in every interaction\nCollaborate with a supportive team\nWe offer competitive pay, benefits, paid training, and growth opportunities.\nSalary Description\n$18/hour + overtime eligibility\nLifeStation is an Equal Opportunity Employer. Here, we believe that showing empathy and kindness toward everyone is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.\nSalary Description\n$18 per hour + Overtime & Commission eligibility","description_format":"text","description_chars":2242,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services","Health & Medical Electronics"],"lifecycle":[{"event":"open","at":"2026-10-22T20:41:25Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.818,"p_room":0.945,"age_days":8,"expected_fill_days":24,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/lifestation-customer-service-representative-2","json_url":"https://alion.io/job/lifestation-customer-service-representative-2.json","meta":{"generated_at":"2026-10-31T14:08:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21957,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2351046},"rest":"https://alion.io/mcp/rest/get_company?id=2351046"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flifestation-customer-service-representative-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flifestation-customer-service-representative-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flifestation-customer-service-representative-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lifestation-customer-service-representative-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flifestation-customer-service-representative-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3110991}},{"tool":"search_jobs","arguments":{"company":"lifestation.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3110991},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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