{"id":314513,"url":"https://alion.io/job/light-account-manager","title":"Account Manager","company":{"id":7310,"name":"Light","domain":"light.co","url":"https://alion.io/company/light","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":87,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":102,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":129000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":99},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"ChatGPT","optional":false}],"status":"live","first_seen_at":"2026-07-03T14:07:17Z","employer_posted_date":"2026-07-03","last_verified_at":"2026-11-12T15:20:50Z","board_verified":true,"closed_at":null,"days_open":132,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":132},"description":"Retire the ERP\nLight exists to replace factory-era ERPs with software that feels alive. Our Smart Financial Platform gives modern, global companies superpowers - automated accounting, real-time reporting, and financial flows that move at the speed of the business.\nWe build with our customers, ship fast, and obsess over craft. In a short time, Light has gone from idea to the operating core for leading companies like Lovable, Legora, and Fuse Energy.\nWe're an early team defining a new software category. Think engineers who love debits and credits, designers who care about reconciliation states, and operators who treat finance as a product. If you're excited to modernise how companies run money, you're in the right place.\nBacked by world-class investors including Balderton and Atomico and advised by industry titans, we're building category-defining products with the freedom to ship ambitiously and own outcomes. Come help us make Light the global default for next-gen finance.\nAbout the Role\nYou'll sit at the heart of our Customer function and work with our most important customers. You’ll make sure they understand the value Light brings them and drive renewals and upsell.\nYour customers are Financial Controllers, Finance Directors and CFOs at fast-growing multinational SaaS and tech companies. Senior, technical, time-poor. They expect you to keep up, to tell them straight when something won't work, and to make their team the hero.\nWe’re a young company, and we’re just starting to renew contracts. In parallel, we’re deploying Agentic Customer Engineers who help our customers make the most of Light. While they re-design customer workflows and deploy agents, you’ll own the stakeholders, the adoption, and the commercial in this motion. There's no set playbook yet. You'll write it, and we'll help.\nKey Responsibilities\nOwn existing customer relationships and drive adoption, renewal and upsell\n\nEnsure that Controllers, Finance Directors, and CFOs see the value Light brings\n\nMake finance the hero - help them do their best work and get recognition for it\n\nPartner two-in-a-box with Agentic Customer Engineers to help customers make the most of Light and our suite of AI agents\n\nSpot an engagement going sideways before the customer does, and fix it\n\nFeed what you learn back into the playbook the team is building\n\nExperience & Qualifications\n5+ years owning customers in account management, customer success, consulting, or a commercial delivery role - with outcomes you can point to\n\nYou hold your own with a CFO. You can talk multi-entity finance, ROI, and adoption without flinching, and you know when to push back\n\nYou've driven adoption and expansion, not just kept accounts warm and sent QBRs\n\nYou bring structure to messy, ambiguous engagements - clear plans, sharp prioritisation, and the judgement to know which details matter\n\nYou've owned accounts and driven outcomes\n\nYou use AI tools daily and have specific opinions on where they help and where they don't\n\nFluent English; additional European languages a plus\n\nBonus #1: Finance or accounting background\n\nBonus #2: Experience in a forward-deployed, solutions-led, or professional-services model focused on renewals and upsell, ideally in the context of AI\n\nYou'll probably struggle here if\nYou need a big support team, a mature playbook, and a manager on call to operate - this is a founding role with limited scaffolding\n\nYou can't give a concrete example of telling a senior customer \"no\" and making it stick\n\nYou love the status quo - this job is about change more than maintenance\n\nYou've used ChatGPT once and weren't impressed - we go all in on AI at Light\n\nThe good stuff\nIn addition to being part of a great team and working in a really fun and innovative environment, we offer:\nA competitive salary + potential stock options\nGenerous package of paid annual leave + public holidays\nRegular socials and company off-sites (last time was in Piemonte, next time is in Provence)\nA huge opportunity for career growth as you'll help shape a market-defining motion\nThe famous last words\nWorking at Light means you're embarking on an exciting journey to reshape the future of multinational financial operations. Our cheat-code is that we've built something like this before - and are now doing it again, only better. Our goal is to make global finance effortless and empower companies to make informed decisions.\nJoin the rocket ship while it's taking off","description_format":"text","description_chars":4442,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving","Computer Vision","Machine Vision & 3D Cameras"],"lifecycle":[{"event":"open","at":"2026-09-05T16:00:39Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":2,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-12T09:37:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.773,"p_room":0.44,"age_days":131,"expected_fill_days":102,"reasons":["conf:1","velocity","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/light-account-manager","json_url":"https://alion.io/job/light-account-manager.json","meta":{"generated_at":"2026-11-12T21:15:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44940,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7310},"rest":"https://alion.io/mcp/rest/get_company?id=7310"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flight-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flight-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flight-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/light-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flight-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":314513}},{"tool":"search_jobs","arguments":{"company":"light.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":314513},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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