{"id":2035991,"url":"https://alion.io/job/lightedge-billing-specialist","title":"Billing Specialist","company":{"id":678669,"name":"Lightedge","domain":"lightedge.com","url":"https://alion.io/company/lightedge","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Des Moines, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":138000,"period":"year","method":"role_country_seniority_unknown","sample_n":9823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T13:37:40Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T20:10:59Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Lightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you!\nLightedge is seeking a detail-oriented Billing Specialist to join our accounting team. The Billing Specialist is responsible for all billing processes related to invoice and payment collections and maintaining customer relationships by serving as a point of contact for all customer billing needs. The ideal candidate is motivated, excited to learn new technologies and is a self-starter. This position reports to the Revenue Assurance Manager and works closely with all departments. No prior experience in billing required.\nResponsibilities\nCommunicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions. \nProvide excellent customer service via email or phone to our contracted clients.\nWork with customers directly to collect past due balances.\nProvide customers with account reconciliations to resolve billing and payment discrepancies. \nUnderstand the quote to bill process and resolve errors as needed. \nGather customer information to get an understanding of their business needs and establish rapport.\nResearch and resolve issues using available resources.\nStay current with system information, changes, and updates\nEducation & Experience\nBachelor's or Associate’s degree in Accounting, Finance, or related field is a plus.\nAbility to work in excel preferred. \nDetail-oriented with a high level of accuracy in data entry and analysis.\nStrong communication skills and ability to work cross-functionally with Sales, Accounting and other teams.\nAbility to work within a team environment. \nHighly motivated and passionate about daily tasks as well as overall company initiatives.\nExcellent written and verbal communication skills\nStrong organizational skills and the ability to think critically.","description_format":"text","description_chars":2059,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Cloud Platforms (IaaS & PaaS)"],"lifecycle":[{"event":"open","at":"2026-10-07T15:58:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":39,"reasons":["conf:3","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/lightedge-billing-specialist","json_url":"https://alion.io/job/lightedge-billing-specialist.json","meta":{"generated_at":"2026-10-12T22:06:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36189,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678669},"rest":"https://alion.io/mcp/rest/get_company?id=678669"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flightedge-billing-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flightedge-billing-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flightedge-billing-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lightedge-billing-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flightedge-billing-specialist"}]}