{"id":983509,"url":"https://alion.io/job/lightfeather-servicenow-platform-engineer-2","title":"ServiceNow Platform Engineer","company":{"id":679005,"name":"LightFeather","domain":"lightfeather.io","url":"https://alion.io/company/lightfeather","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"LDAP","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-09-15T21:33:42Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-09-23T22:57:55Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"LightFeather is seeking a ServiceNow Platform Engineer to own a new ServiceNow environment for a federal program. This position offers the opportunity to build an environment from the ground up (provisioning, configuration, security hardening, integration enablement, and readiness validation) within a secure federal enclave, and to serve as the platform owner supporting module implementation (including CMDB), platform upgrades, and continuous improvement. The ideal candidate is a hands-on platform expert who is comfortable taking an environment from zero to production and staying with it as it grows.\nMajor responsibilities include standing up, configuring, securing, and maintaining the ServiceNow platform, establishing the design and administration standards that keep the environment stable, and collaborating with security, infrastructure, and program stakeholders to deliver a compliant, production-ready platform.\nLocation: Hybrid in Washington, D.C. 20036 \nJob Type: Full-time\nSalary: $180,000-$200,000 annually, based on experience level. \nClearance Requirement: U.S. citizenship is required for this position due to federal contract requirements. Top Secret clearance is required. Candidates holding an active Secret clearance are encouraged to apply, and LightFeather sponsors an upgrade to Top Secret for the right candidate.\nKey Responsibilities\nStand up and configure a new ServiceNow environment within a secure federal enclave, establishing the instance architecture, baseline configurations, and administration standards\nInstall, configure, and maintain MID Servers and establish secure connectivity within the environment\nConfigure authentication, authorization, and access management (LDAP/Active Directory, SSO/SAML, role-based access controls)\nHarden the platform in accordance with federal security and operational standards, including NIST and FISMA requirements and applicable DISA STIGs, and support Assessment and Authorization (ATO) activities\nEstablish and maintain platform administration baselines, including system properties, plugin activation, instance security settings, and upgrade and patch management processes\nDevelop and maintain integrations with enterprise systems using REST/SOAP web services and IntegrationHub, as permitted within the environment\nSupport ongoing implementation and optimization of platform modules, including ITSM and CMDB, in collaboration with the broader team\nMaintain update sets, environment documentation, build procedures, and technical design records\nUtilize an Agile/Scrum methodology to manage platform and development work\nParticipate in client calls and technical discussions, coordinating with security, infrastructure, and program stakeholders to resolve dependencies and design gaps early\nRequired Qualifications\n5+ years of hands-on experience administering, configuring, and engineering on the ServiceNow platform\nDemonstrated experience standing up new ServiceNow instances or leading instance-level builds and migrations\nStrong scripting ability (server-side and client-side JavaScript, Glide APIs, Business Rules, Script Includes)\nExperience with MID Server installation and configuration, and with platform integrations using REST/SOAP web services\nServiceNow Certified System Administrator (CSA)\nFamiliarity with federal security and compliance frameworks (NIST, FISMA, STIGs)\nExperience working on project teams that leverage Agile/Scrum\nDemonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness\nPreferred Qualifications\nPrior experience in federal or defense contracting environments, particularly in classified, air-gapped, or otherwise isolated networks.\nServiceNow CAD (Certified Application Developer) or a CIS (Certified Implementation Specialist) certification.\nHands-on experience with CMDB, ITOM, or Discovery.\nExperience with release coordination, version control, environment management, and automated testing strategies, including the ServiceNow Automated Test Framework (ATF).\nExperience supporting Windows Server implementation, upgrades, and integrations as required by the environment.\nWhy Join LightFeather?\nAt LightFeather, you're not just taking a job-you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.\nLightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.","description_format":"text","description_chars":4818,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Data & Analytics"],"lifecycle":[{"event":"open","at":"2026-09-16T22:32:27Z"}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.625,"p_room":0.473,"age_days":7,"expected_fill_days":4,"reasons":["conf:0","velocity","win:tail"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":true},"html_url":"https://alion.io/job/lightfeather-servicenow-platform-engineer-2","json_url":"https://alion.io/job/lightfeather-servicenow-platform-engineer-2.json","meta":{"generated_at":"2026-09-24T02:00:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}