{"id":3361068,"url":"https://alion.io/job/lighthouse-director-solutions-engineering","title":"Director, Solutions Engineering","company":{"id":54385,"name":"Lighthouse","domain":"mylighthouse.com","url":"https://alion.io/company/lighthouse","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":102000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Lighthouse","optional":false},{"name":"Looker","optional":false}],"status":"live","first_seen_at":"2026-10-27T19:14:04Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T20:07:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Our Mission: Why Lighthouse? \nAt Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue. \nWith $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software-they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.\nLighthouse Values: Our guiding light\nWe are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment\nPursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail\nMeaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward\nElevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals\nWe’re more than just a workplace - we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?\nJob Details\n Department Name: Revenue Excellence\n Job Location: Denver, CO\n Working Model: Full-Time/Hybrid\n CompensationSalary Range: $102,000.00 - $130,000.00 + Bonus ($127,000.00- $162,000.00 OTE)\n\nWhat you will do\nOur Solutions Engineers help the largest hotel groups, management companies and chains understand what our products can do for them and prove the return. You will lead that team globally and stay close to the customer by supporting AMER field sales directly.\nSolutions Engineering at Lighthouse is a collaborative process. We deeply understand customer challenges and use our technology to create tailored solutions. You will own how we do that: the methods, tools, processes and best practices, working in lock step with sales, the quality and depth of our technical discovery, and the standard of every solution that goes to a customer.\nYou will join Revenue Excellence, which brings together Enablement, Solutions Engineering and Sales Automation. You will work closely with Sales, Account Management, Product and Engineering to deliver high-value, healthy-margin deals that make customers successful.\nWhere you will have impact\nLead the team\nLead, coach and develop a global team of solutions engineers in AMER, EMEA and APAC. Set priorities, coverage and performance standards, and build the bench.\nCreate a strong feedback loop between the field, Product and Engineering so customer insight shapes the roadmap.\nWin the largest deals\nAct as solutions lead for AMER field sales on enterprise groups, management companies and regional chains, including executive meetings and QBRs.\nOwn the global RFP and RFI process, from response strategy to quality and turnaround.\nRun discovery to understand business drivers, risks and technical requirements, and map our solutions to them with clear measures of ROI.\nBe the trusted advisor on data models, integrations, security and delivery, and tell a convincing story to executives.\nBuild the practice\nSet the standard for solution design: scoping, configuration documentation, solution diagrams and statements of work. Make sure every solution is deliverable with Implementation, Support and Customer Success.\nOwn and evolve the Solutions Center so everyone at Lighthouse can easily request solutions engineer support.\nPartner with Sales and Product Marketing on sales decks and storytelling for Business Intelligence, Benchmark Insight and Parity Insight, and drive product-market fit for our more complex products.\nLead our go-to-market thinking for Benchmark Insight: assess the current state and recommend a path forward.\nReport on pipeline, bid reviews, forecasts and team KPIs.\nAbout our team\nRevenue Excellence supports a Revenue organization of 150+ sales professionals in 24 countries, working with hotels, chains, STR and more. Solutions Engineering sits with Enablement and Sales Automation so that sellers have the skills, tools and technical support they need to win. You will lead a global team that is collaborative, curious and close to the customer.\nWhat's in it for you?\nImpactful work: Shape products relied on by 85,000+ users worldwide.\nCompetitive compensation: Proactively maintained to value your work.\nFlexible working environment: Work from home or at one of our global offices.\nFlexible time off: Autonomy to manage your work-life balance. \n401k matching: Up to 4%.\nHealth insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.\nVision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.\nEmployee Assistance Program: 100% confidential and free.\nEmployer paid Short Term Disability + $50,000 Life Insurance \nParental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.\nWellbeing support: Subsidized up to 80% ClassPass subscription.\nReferral bonus: Earn rewards for bringing in new talent.\nWho you are\nYou are a senior leader in hospitality technology or SaaS, with experience leading a presales or solutions engineering team.\nYou know the hotel commercial world: revenue management, distribution, benchmarking and data analytics. You also know how RMS, PMS, CRS and distribution technology fit together.\nYou understand integration methods, data transfer, security and solution architecture, and you can build clear solution diagrams.\nYou have led RFP and RFI responses and big, complex deals, and you can estimate time and resources reliably.\nYou understand SaaS and DaaS delivery models and what makes a deal profitable and lasting.\nYou communicate clearly, in writing and in person, to executives and industry experts. You explain complex ideas simply.\nYou care about detail, documentation and results, and you are willing to roll up your sleeves.\nYou work well across time zones and can juggle many priorities.\nWe Welcome\nExpert use of Salesforce.\nExperience with Looker or other BI tools.\nExperience with hotel data, benchmarking or market intelligence products.\nDiversity, equity, inclusion, and belonging\nThank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.\nNot ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!\nLearn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams","description_format":"text","description_chars":7906,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Equity","Flexible schedule","Flexible time off","Health insurance","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Travel & Tourism","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-27T21:22:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":false},"html_url":"https://alion.io/job/lighthouse-director-solutions-engineering","json_url":"https://alion.io/job/lighthouse-director-solutions-engineering.json","meta":{"generated_at":"2026-10-28T23:02:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54385},"rest":"https://alion.io/mcp/rest/get_company?id=54385"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flighthouse-director-solutions-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flighthouse-director-solutions-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flighthouse-director-solutions-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lighthouse-director-solutions-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flighthouse-director-solutions-engineering"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3361068}},{"tool":"search_jobs","arguments":{"company":"mylighthouse.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3361068},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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