Solution Consultant AP

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

Solution Consultants in Case Strategy practice area are a group of specialists focused on managing our proprietary IQ Answers & IQ Case Strategy (including KDI) solutions for specific litigations and investigations. They play a key role in AI & Search-driven fact-finding and Key document Identification for early case assessment, deponent interviews, and trial preparation. This role also involves contributing to lighthouse proprietary offerings driven by linguistic modelling techniques, as well as supporting predictive and generative AI-driven offerings to enhance accuracy and efficiency.

This role is both highly consultative and highly process/tech-oriented requiring a deep knowledge of eDiscovery workflows and requirements, and high literacy with respect to the state-of-the-art in discovery review and analytics technology. Further, the role involves contributions to management of process and tools innovation, service standardization, the creation of formal documentation and training, and other Review Intelligence organizational-development initiatives.

What will this person do?

• • Scoping and executing on projects leveraging IQ Answers & IQ Case Strategy (including KDI), Linguistic Modelling and/or structured analytics.
  • Coordination with support and technical teams across the organization to ensure we are leveraging the full suite of LH capabilities to provide best-in-class support and value to our clients.
  • Expertise in LH Search (including LHS syntax), Relativity, and IQ Answers functionalities to carry out a wide range of e-Discovery related solutions either independently or in a team set up.
  • Contributes to Case Strategy service management activities aimed at increasing knowledge, efficiency and effectiveness of the AP Case Strategy team.
  • Motivates teams to accomplish engagement targets with high quality and productivity.
  • Designs team strategy: comfortable directing and delegating as necessary to manage team to success.
  • Foster positive client relations and planning structure/ workflows towards meeting client/customer deadlines with efficiency
  • Actively participates in other initiatives outside of project work that map to Lighthouse company objectives and Review Intelligence departmental objectives
  • Contributes to operational/organizational initiatives, such as
    • Proactively engages in mentorship of less experienced team members, on and off projects
    • Models a culture of collaboration, professionalism, mutual respect, and emotional intelligence on project teams, within Case Strategy team at large, and cross-departmentally

Bring your passion and together we will shine. It would also be great if you had the following:

• • Minium of 5 + years of industry experience.
  • Minimum 3 years analytics in eDiscovery required
  • Excellent knowledge of eDiscovery technology, including key applications and programs such as Relativity, Nuix, LHS, or comparable analytics platforms
  • Excellent knowledge of litigation support and legal discovery process and concepts
  • Proven success and desire to consult with clients/internal departments, projecting expertise and solving day-to-day challenges as well as strategic challenges
  • Ability to engage across a range of backgrounds and levels of seniority with the ability to Escalate matters that might be impacting Business or Individuals.

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
• Willing to work flexible hours or rotational shifts to help support the demands of our eDiscovery business.
• Travel domestically or Internationally for Business purposes as required.
• Experience leading complex projects and managing multidisciplinary teams from other departments preferred
• Excellent written and oral communication skills with clients and internal staff (demonstrated both in relaxed atmosphere and under pressure)
• Advanced degree preferred in relevant discipline (law, technology, computer science, information science, MBA, AI, NLP, statistics, etc.)
• Nuanced understanding of the Review Intelligence Process and its upstream and downstream impact.
• Customer service demeanor: consultative, approachable, respectful, and polite
• Ability to multitask under pressure
• Bachelor’s degree at minimum or a post graduate degree. A degree in technology, linguistics, mathematics, computer science, law, statistics, MBA, Psychology, Information Science or similar field of study or additional equivalent years of experience in eDiscovery is preferred
• Comfortable with a remote working environment with space available for office infrastructure and private workspace

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

This role will be eligible to participate in an annual bonus or incentive program.

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best-shine.

This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India.