{"id":2470428,"url":"https://alion.io/job/lightning-ai-network-operations-center-noc-operator-2","title":"Network Operations Center (NOC) Operator","company":{"id":9002,"name":"Lightning AI","domain":"lightning.ai","url":"https://alion.io/company/lightning-ai","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":18,"ghost_share":0,"stale_share":0.278,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Worth, United States","Lisle, United States","Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Datadog","optional":false},{"name":"Grafana","optional":false},{"name":"HPC","optional":false},{"name":"Linux","optional":false},{"name":"PyTorch Lightning","optional":false},{"name":"PyTorch","optional":true}],"status":"live","first_seen_at":"2026-10-13T15:45:02Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-16T00:42:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who We Are\nLightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems-designed to take ideas from research to production with less friction.\nThrough our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.\nWe serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.\nThe Way We Work\nThe people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:\nMove with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.\nTake Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.\nCommunicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.\nBuild Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.\nRaise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.\nThink Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.\nWhat We're Looking For\nLightning AI is seeking Network Operation Center (NOC) Operators to support 24/7 operations across select high-performance compute data centers with advanced monitoring infrastructure. This is an entry-level role focused on monitoring, alert triage, and escalation.\nIn this role, you will serve as the first line of response, ensuring that system alerts are acknowledged, validated, and routed to the appropriate teams. You will follow structured runbooks and workflows to support reliable operations across our infrastructure.\nThis is a excting opportunity to start a career in data center operations, networking, or infrastructure while gaining exposure to advanced AI systems and large-scale GPU infrastructure. In this role, you will:\nLearn the fundamentals of data center operations, networking, and system reliability\nGain exposure to large-scale AI and HPC environments\nAssist with hands-on data center support activities under guidance\nPotential growth paths include:\nData Center Technician\nNetwork Operations Engineer\nSite Reliability Engineer (SRE)\nThis role is based onsite at one of our data center facilities in Lisle, IL; Fort Worth, TX; or Quincy, WA. Shift flexibility is required to support our 24/7 operations environment. We are not able to provide visa sponsorship for this position at this time.\nWhat You'll Do\nMonitoring & Alert Response\nMonitor data center systems using dashboards and alerting tools\nAcknowledge and triage alerts across compute, network, and hardware systems\nIdentify and filter out false positives using predefined guidelines\nTriage & Escalation\nFollow structured runbooks to perform initial validation steps (e.g., running diagnostic scripts or checking system status)\nEscalate issues to the appropriate teams (hardware, network, SRE) based on clear escalation criteria\nNotify relevant stakeholders during active incidents\nTicketing & Coordination\nCreate, update, and manage tickets with accurate and timely information\nAttach relevant logs, diagnostics, and observations to support faster resolution\nTrack incidents to ensure proper ownership and handoff\nOperational Awareness\nIdentify recurring alerts or patterns and report them to improve monitoring and reliability\nMaintain awareness of ongoing incidents and system status during your shift \nWhat You'll Need\nRequired Qualifications\nBasic familiarity with computers, Linux systems, or IT environments (academic or personal experience is acceptable)\nAbility to follow structured procedures and runbooks with attention to detail\nStrong communication skills and ability to clearly document issues\nAbility to prioritize tasks and respond quickly in a fast-paced, 24/7 environment\nWillingness to learn and grow in a technical operations role\nIdeal Experience\nExposure to monitoring tools (Grafana, Datadog, etc.)\nBasic understanding of networking or server hardware concepts\nInterest in data centers, cloud infrastructure, or AI systems\nStrong sense of ownership and urgency, with the confidence to escalate issues to the appropriate teams or levels to ensure timely resolution\nCompensation\nWe are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.\nThe anticipated annual base salary range for this role is:\n$75,000—$85,000 USD\nBenefits and Perks\nWe offer a comprehensive and competitive benefits package designed to support our employees’ health, well-being, and long-term success:\nComprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.\nMeaningful Equity: RSUs that give employees a stake in the company's long-term success.\n Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).\nFlexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.\nCompany-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.\nPaid Parental & Family Leave: Paid leave to support you and your family through life's important moments.\nProfessional Development: Annual learning and development allowance to support your professional growth.\nWellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.\nSabbatical Program: Four weeks of paid sabbatical leave after four years of service.\nFlexible Work: Flexible schedules and a hybrid work model for our office-based teams.\n In-Office Meals: Complimentary meals at our office hubs.\nBenefits may vary by location, team, and role.\nAt Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.","description_format":"text","description_chars":7120,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Flexible time off","Hybrid work","Office meals","Parental leave","Professional development","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Texas","iso":null,"kind":"city"},{"name":"Illinois","iso":null,"kind":"city"},{"name":"Washington","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["MLOps","AI Compute & Inference","AI Development Tools"],"lifecycle":[{"event":"open","at":"2026-10-13T19:39:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":63,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/lightning-ai-network-operations-center-noc-operator-2","json_url":"https://alion.io/job/lightning-ai-network-operations-center-noc-operator-2.json","meta":{"generated_at":"2026-10-16T01:39:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2650,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9002},"rest":"https://alion.io/mcp/rest/get_company?id=9002"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flightning-ai-network-operations-center-noc-operator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flightning-ai-network-operations-center-noc-operator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flightning-ai-network-operations-center-noc-operator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lightning-ai-network-operations-center-noc-operator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flightning-ai-network-operations-center-noc-operator-2"}]}