{"id":824730,"url":"https://alion.io/job/lightspeeddms-field-customertech-training-instructor","title":"Field Customer/Tech Training Instructor","company":{"id":678714,"name":"Lightspeed DMS","domain":"lightspeeddms.com","url":"https://alion.io/company/lightspeeddms","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":14,"ghost_share":0.286,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Education","role_family":"Education","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":72817,"max":77808,"currency":"USD","period":"year","gross":null,"usd_annual":77808},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-19T20:45:32Z","employer_posted_date":"2026-06-19","last_verified_at":"2026-11-12T17:21:04Z","board_verified":true,"closed_at":null,"days_open":146,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":145},"description":"Company Overview:\nLightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.\nLightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.\nLightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.\nThe Field Customer/Tech Training Instructor is responsible to work as a key member of the installation team effectively and efficiently and to train all Powersports (Marine, ATV, RV, and Motorcycle) Dealership clients both remotely and on-site. Can be located anywhere in the U.S. near a major airport hub!\nWhat you’ll do:\nDeliver a quality learning experience based on guidelines for the position\nConsistent and positive client/associate learner interactions.\nProvide workflow-oriented learning and solutions\nProvides consultative learning on advanced topics and makes recommendations on best practices \nCollaborate with Learning Development for quality curriculum on new releases you are teaching\nAbility to conduct and execute learning needs recommendations for clients and associates\nContinual Personal and Professional Development through delivery technique courses and client interactions/visits\nAble to flex to the audience based on the solution you are teaching\nFacilitates delivery and implementation of technology-based training for all levels\nPrimary focus is Learning Delivery\nExplain the technical complexities of software effectively for all levels in a manner that conveys simplicity\nUnderstand Dealership Roles\nUnderstand Dealership Workflows and make recommendations on best practices to help increase Dealership utilization\nAble to be on your feet for a work day while onsite with clients.\nWhat you should have:\nQualifications:\n2+ years software training experience\nExperience with executing customer-facing implementation or product delivery projects\nDemonstrated experience managing multiple priorities and balancing competing priorities.\nExcellent interpersonal/communication and presentation skills \nAbility to travel 50% - 75% of the time - one week training on site/one week training remotely\nPreferred Qualifications:\nDealership experience preferred - Marine, RV or Powersports\nBachelor’s degree or equivalent experience preferred\nStrong interpersonal soft skills (setting/managing expectations, conflict resolution, etc.)\nAbility to consult and collaborate cross-functionally with other departments\nAbility to handle increasingly high volume of work in a fast paced, deadline driven environment in a calm manner\nIn today’s competitive job market, transparency and trust are more important than ever. At Lightspeed, we believe in fostering an open and honest work environment, starting with our job postings. Pay transparency is a key component of this commitment, ensuring that potential candidates have a clear understanding of the compensation they can expect.\nRemote\n$72,817—$77,808 USD\nInclusion and Diversity at Lightspeed:\nAt Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.\nEqual Employment Opportunity Statement:\nLightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.\nImportant Note:\nApplicants must be authorized to work in the U.S.\nReady to apply?\nTake the next step in your career-apply today and join a team where your skills will make an impact!","description_format":"text","description_chars":4691,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-09-12T13:59:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":132500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.594,"p_room":0.28,"age_days":145,"expected_fill_days":58,"reasons":["conf:5","urgency","win:tail","crowd:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":77808,"is_top_pay":false},"html_url":"https://alion.io/job/lightspeeddms-field-customertech-training-instructor","json_url":"https://alion.io/job/lightspeeddms-field-customertech-training-instructor.json","meta":{"generated_at":"2026-11-12T21:03:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44486,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678714},"rest":"https://alion.io/mcp/rest/get_company?id=678714"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flightspeeddms-field-customertech-training-instructor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flightspeeddms-field-customertech-training-instructor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flightspeeddms-field-customertech-training-instructor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lightspeeddms-field-customertech-training-instructor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flightspeeddms-field-customertech-training-instructor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":824730}},{"tool":"search_jobs","arguments":{"company":"lightspeeddms.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":824730},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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