{"id":4070055,"url":"https://alion.io/job/ligpos-ict-support-engineer","title":"ICT Support Engineer","company":{"id":3880293,"name":"Ligpos","domain":"ligpos.net","url":"https://alion.io/company/ligpos","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pretoria, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15000,"max":null,"currency":"ZAR","period":"month","gross":null,"usd_annual":10860},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Dropbox","optional":false},{"name":"Google Drive","optional":false},{"name":"OneDrive","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-02-13T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T13:06:47Z","board_verified":true,"closed_at":null,"days_open":271,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":271},"description":"VAKATURE: ICT Support Engineer\nLigging: Pretoria / Johannesburg (Verskeie persele)\nSalaris: R15,000 per maand\nDiensaanvaarding: 23 Februarie 2026\nOns is op soek na 'n energieke ICT Support Engineer om kliënte in die Pretoria- en Johannesburg-omgewing by te staan. Die ideale kandidaat is 'n selfgedrewe probleemoplosser wat passievol is oor tegniese uitnemendheid en kliëntediens.\nSleutel Verantwoordelikhede\nTegniese Ondersteuning: Hantering en tydige afhandeling van hulptoonbank-kaartjies (Remote & On-site).\n\nHardeware & Sagteware: Foutsporing, herstel en diens van rekenaars, bedieners, skootrekenaars en randtoerusting.\n\nNetwerke: Konfigurasie van roeteerders, skakelaars, toegangspunte (APs) en die installering van netwerkkabels (CAT6) waar nodig.\n\nKliëntediens: Ontleding van werksopdragte, beplanning van reisplanne en die oplossing van kliënteklagtes op perseel.\n\nInstandhouding: Bestuur van installasies, herstelwerk en instandhouding van infrastruktuur, insluitend multifunksionele fotostaatmasjiene.\n\nKritiese Vereistes\nTaalvaardigheid: Vlot in Afrikaans en Engels (Lees, Praat en Skryf).\n\nKwalifikasies: Graad 12 en 'n minimum van 3 jaar ondervinding as IT-tegnikus.\n\nLogistiek: Geldige Kode 08-bestuurslisensie en eie betroubare vervoer.\n\nVaardighede: Vermoë om onder druk te presteer.\n\nTegniese Ondervinding (Verpligtend):\nPC/skootrekenaar hardeware komponente en foutsporing.\n\nMicrosoft Bedryfstelsels (Win 7, 10, 11) en Microsoft 365 / Office toepassings.\n\nWolk-toepassings (Dropbox, Google Drive, OneDrive).\n\nBasiese netwerkkonfigurasies (DHCP, DNS, NTP, Port Forwarding).\n\nMikrotik Roeteerder basiese opstelling (LAN, Wireless).\n\nIP-drukkers en VOIP-fone opstelling.\n\nVoordelige Kennis\nGevorderde kennis van Mikrotik toestelle en Unifi Access Points.\n\nYealink / Grandstream VOIP-fone.\n\nVeselnetwerke (Fibre) en Microsoft SharePoint.\n\nPersoonlike Eienskappe\nPositiewe ingesteldheid en eerlikheid.\n\nSelfstarter wat verantwoordelikheid neem.\n\nOplossingsgerig en toegewyd aan selfontwikkeling.\n\nWerksure & Voordele\nWerksweek: Maandae - Vrydae (08h00 - 17h00).\n\nBystand: Weeksdae tot 18h00; Saterdae (08h00 - 14h00).\n\nVerlof: 1 dag vir elke 17 dae gewerk.\n\nSiekverlof: 30 dae in 'n 3-jaar siklus.\n\nGesinsverlof: 3 dae per verlofsiklus.\n\nVACANCY: ICT Support Engineer\nLocation: Pretoria / Johannesburg (Multiple sites)\nSalary: R15,000 per month\nCommencement Date: 23 February 2026\nWe are seeking an energetic ICT Support Engineer to assist clients in the Pretoria and Johannesburg areas. The ideal candidate is a self-motivated problem solver passionate about technical excellence and customer service.\nKey Responsibilities\nTechnical Support: Attending to and closing Help Desk tickets in a timely manner (Remote & On-site).\n\nHardware & Software: Troubleshoot, test, repair, and service personal computers, servers, notebooks, and related technical equipment.\n\nNetworking: Configuring routers, switches, Access Points (APs), and installing network cabling (CAT6) when required.\n\nCustomer Service: Analyzing work orders, planning daily travel schedules, and resolving customer complaints on-site.\n\nMaintenance: Managing all on-site installation, repair, maintenance, and testing tasks, including multifunctional copiers.\n\nCritical Requirements\nLanguage: Fluent in English and Afrikaans (Read, Speak, and Write).\n\nQualifications: Grade 12 and a minimum of 3 years experience as an IT Technician.\n\nLogistics: Valid Code 08 Driver’s license and reliable transport.\n\nSkills: Ability to perform under pressure.\n\nTechnical Experience (Mandatory):\nPC/laptop hardware components and troubleshooting.\n\nMicrosoft Operating Systems (Win 7, 10, 11) and Microsoft 365 / Office applications.\n\nCloud storage applications (Dropbox, Google Drive, OneDrive).\n\nBasic network configurations (DHCP, DNS, NTP, Port Forwarding).\n\nMikrotik Router basic setup (LAN, Wireless).\n\nIP printer and VOIP phone setup.","description_format":"text","description_chars":3899,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Afrikaans","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-11-11T13:06:47Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.186,"p_room":0.28,"age_days":271,"expected_fill_days":26,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-11T14:35:50Z"},"pay":{"stated_usd_annual":10860,"is_top_pay":false},"html_url":"https://alion.io/job/ligpos-ict-support-engineer","json_url":"https://alion.io/job/ligpos-ict-support-engineer.json","meta":{"generated_at":"2026-11-11T14:35:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26934,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3880293},"rest":"https://alion.io/mcp/rest/get_company?id=3880293"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fligpos-ict-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fligpos-ict-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fligpos-ict-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ligpos-ict-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fligpos-ict-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4070055}},{"tool":"search_jobs","arguments":{"company":"ligpos.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4070055},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}