{"id":4276576,"url":"https://alion.io/job/lila-sciences-lab-itot-systems-administrator","title":"Lab IT/OT Systems Administrator","company":{"id":65163,"name":"Lila Sciences","domain":"lila.ai","url":"https://alion.io/company/lila-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":39,"ghost_share":0,"stale_share":0.436,"repost_share":0,"time_to_fill_p50_days":78,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68000,"max":90667,"currency":"USD","period":"year","gross":null,"usd_annual":90667},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Okta","optional":false},{"name":"ServiceNow","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"21 CFR Part 11","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-13T18:41:50Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T19:10:06Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Your Impact at LILA\nThe Lab IT/OT Systems Administrator is a hands-on technology role responsible for the day-to-day administration, troubleshooting, and continuous improvement of computing infrastructure inside Lila Sciences' laboratory environments. This role owns the layer of technology that sits between corporate IT and operational technology (OT), the workstations, edge compute, lab-area networking, and instrument-adjacent systems that enable autonomous science to run reliably.\nReporting to the Senior Director, OT Security and IT/OT Convergence, the Lab IT/OT Systems Administrator works in close partnership with the OT network architecture team, corporate IT operations, facilities/building automation, and laboratory operations leadership. The successful candidate is comfortable operating in a complex, fast-moving research environment where standard corporate IT practices do not always apply, where change control matters more than speed, and where the end users are scientists running irreplaceable experiments on highly specialized equipment.\nThis role is a key part of Lila's IT/OT convergence program. In addition to delivering day-to-day operational support, the person hired will contribute to the standards, device catalog, and playbooks that scale the function as the company grows, working under the direction of the Senior Director, OT Security and IT/OT Convergence.\nWhat You'll Be Building\nLab IT Operations and Support\nProvide day-to-day administration and troubleshooting for laboratory computing assets, including lab-area workstations, edge compute nodes, lab-supplied PCs, and dedicated lab-network infrastructure (switches, access points, cabling).\nRespond to and resolve Lab IT incidents and service requests through the enterprise ITSM platform, applying appropriate prioritization for experiments in progress and time-sensitive scientific work.\nMaintain a strong on-site presence across Lila's laboratory locations; observe how scientists and lab operators use technology in practice and proactively identify issues before they become tickets.\nCoordinate scheduled maintenance windows for Lab IT systems in alignment with laboratory operations leadership; ensure changes do not disrupt active experiments.\nInstrument-Adjacent and OT Boundary Support\nProvide IT-side support for laboratory instruments and automated platforms, including networking, identity integration, agent deployment decisions, and image/configuration alignment with company standards.\nPartner with the OT network architecture team, instrument vendors, and laboratory automation engineers to support new instrument deployments and changes, recognizing that instrument-connected systems require specialized handling distinct from standard corporate endpoints.\nTroubleshoot authentication, networking, and connectivity issues on vendor-supplied lab equipment, including systems with non-standard configurations, embedded operating systems, or unique vendor account models.\nAsset Management and Inventory\nMaintain accurate, current Lab IT asset records in the enterprise CMDB, including device tier, owner, location, configuration baseline, and lifecycle state.\nApply company labeling standards (QR/barcode asset tags linked to CMDB records) to Lab IT assets and conduct periodic ownership reconciliation.\nServe as a primary point of contact when security or vulnerability management tools generate alerts on Lab IT assets, executing the workflow of alert review, asset identification, owner notification, and resolution.\nStandards, Onboarding, and Procurement Support\nContribute to the development and ongoing maintenance of the standardized device catalog and golden image program for laboratory computing equipment.\nSupport the secure onboarding of new laboratory instruments and platforms, including baseline configuration, segmentation placement, monitoring enrollment, and owner assignment.\nProvide IT/OT review of laboratory procurement requests involving compute or network equipment, ensuring new acquisitions can be supported, secured, and monitored before they are placed into production.\nNetwork and Segmentation Support\nWork alongside the OT network team to support and operate dedicated laboratory network infrastructure, including access points, intermediate distribution switches, and instrument-tier switching.\nSupport enterprise network migration and modernization projects from the laboratory side, including SD-WAN cutovers, DHCP and reservation validation, and post-cutover instrument connectivity troubleshooting.\nIdentify and remediate drift from segmentation and architecture standards across laboratory sites.\nCoordination, Documentation, and Cross-Site Coverage\nCoordinate all lab-impacting technology changes through the established laboratory operations approval channels; uphold change-control discipline as a core principle of the role.\nTranslate between the network/architecture, facilities/building-automation, and laboratory operations perspectives; resolve issues that arise at the boundaries between these groups.\nProvide cross-coverage between laboratory sites and partner with managed-service support providers and second-shift resources as the function scales.\nDocument Lab IT standards, procedures, and runbooks so the function remains operable, scalable, and onboardable as the team grows.\nWhat You'll Need to Succeed\nRequired Experience and Education\nBachelor's degree in Computer Science, Information Systems, Information Technology, or a related field; equivalent professional experience considered.\n2 to 5 years of hands-on experience in IT systems administration, with a meaningful portion of that experience spent supporting non-standard or specialized environments (laboratories, manufacturing, healthcare clinical environments, broadcast, or similar settings where standard corporate IT practices must be adapted).\nDemonstrated experience supporting users and systems in environments where rebooting, re-imaging, or applying patches on demand is not an acceptable approach, and where coordinated change windows are required.\nExperience working in close partnership with networking, infrastructure, or operational technology teams on shared systems and boundary handoffs.\nStrong written and verbal communication skills, with the ability to explain technical concepts to scientists, engineers, and executives in language appropriate to each audience.\nWillingness and ability to work on-site at Lila's laboratory locations on a regular basis; this is not a remote role.\nTechnical Expertise\nStrong Windows administration skills: domain join, group policy, drivers and networking stack, advanced troubleshooting; working comfort with macOS and Linux as they appear on laboratory benches.\nSolid networking fundamentals: VLANs, DHCP, DNS, switch port configuration, Wi-Fi troubleshooting, and the ability to read packet captures when vendor diagnostics fall short.\nExperience with modern endpoint management platforms such as Microsoft Intune, JAMF, Addigy, or SCCM, including the judgment to know when standard policies should not be applied to specialized equipment.\nIdentity and access administration experience with Okta, Active Directory, Entra ID, or equivalent SSO platforms; comfort making informed decisions about local vs. domain accounts on specialized equipment.\nHands-on experience with ITSM/CMDB platforms (Freshservice, ServiceNow, Jira Service Management, or similar), including asset management and inventory hygiene.\nFamiliarity with cybersecurity fundamentals, endpoint security tooling, and patch management practices.\nWorking Conditions\nOn-site work at Lila's laboratory facilities is required; this role is defined by physical presence in and around laboratory spaces.\nCross-site travel between laboratory locations may be required.\nOccasional work outside standard business hours during scheduled maintenance windows, major changes, or incident response.\nWillingness to work occasional shift work, including second-shift coverage as needed to support laboratory operations.\nWork in proximity to laboratory environments, including standing, walking, and light lifting (e.g., laboratory computing equipment); appropriate personal protective equipment will be provided as required.\nBonus Points For\nPreferred Qualifications\nDirect experience in a life sciences, biotechnology, or pharmaceutical laboratory environment, particularly one with automated laboratory equipment (liquid handlers, plate readers, sequencers, robotic arms, or similar).\nExposure to operational technology (OT) or industrial environments, PLCs, SCADA, building automation systems, or Purdue Model concepts.\nFamiliarity with SD-WAN platforms (e.g., Cato Networks), OT asset visibility and vulnerability platforms (e.g., Claroty, Tenable OT), and OT-aware security frameworks (IEC 62443, NIST SP 800-82).\nExperience supporting environments subject to GxP, 21 CFR Part 11, ISO 9001, or comparable quality/regulatory frameworks.\nExperience building or maintaining standardized device catalogs, golden images, and secure onboarding workflows for specialized equipment.\nIndustry certifications such as CompTIA Network+ or Security+, Microsoft 365 Certified, ITIL Foundation, or Global Industrial Cyber Security Professional (GICSP).\nPersonal Attributes\nDisciplined and methodical, with a strong preference for understanding root cause over applying quick fixes.\nCustomer-oriented mindset, with patience and curiosity for the work of the scientists and lab operators this role supports.\nComfortable working in ambiguity and helping to define a function that is still being built, while also delivering reliable day-to-day operational support.\nStrong sense of accountability; treats change-control, documentation, and coordination as core to the role rather than overhead.\nCompensation\nWe offer competitive base compensation with bonus potential and generous early-stage equity. Your final offer will reflect your background, expertise, and expected impact.\nU.S. Benefits. Full-time U.S. employees receive a comprehensive benefits program including medical, dental, and vision coverage; employer-paid life and disability insurance; flexible time off with generous company wide holidays; paid parental leave; an educational assistance program; commuter benefits, including bike share memberships for office based employees; and a company subsidized lunch program.\nInternational Benefits. Full-time employees outside the U.S. receive a comprehensive benefits program tailored to their region. USD salary ranges apply only to U.S.-based positions; international salaries are set to local market.\nExpected Base Salary Range\n$68,000—$90,667 USD\nAbout LILA\nLila Sciences is building Scientific Superintelligence™ to solve humankind's greatest challenges. We believe science is the most inspiring frontier for AI. Rather than hard-coding expert knowledge into tools, LILA builds systems that can learn for themselves.\nLILA combines advanced AI models with proprietary AI Science Factory™ instruments into an operating system for science that executes the entire scientific method autonomously, accelerating discovery at unprecedented speed, scale, and impact across medicine, materials, and energy. Learn more at www.lila.ai.\nGuided by our core values of truth, trust, curiosity, grit, and velocity, we move with startup speed while tackling problems of historic importance. If this sounds like an environment you'd love to work in, even if you don't meet every qualification listed above, we encourage you to apply.\nWe’re All In\nLila Sciences is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.\nInformation you provide during your application process will be handled in accordance with our Candidate Privacy Policy.\nA Note to Agencies\nLila Sciences does not accept unsolicited resumes from any source other than...","description_format":"text","description_chars":12428,"description_truncated":true,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Materials Science & Nanotechnology","Laboratory & Pharmaceutical Robotics","AI Research Labs","AI for Science"],"lifecycle":[{"event":"open","at":"2026-11-13T19:10:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 29","filings_12m":29,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":157500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":3}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":78,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-11-13T20:18:34Z"},"pay":{"stated_usd_annual":90667,"is_top_pay":false},"html_url":"https://alion.io/job/lila-sciences-lab-itot-systems-administrator","json_url":"https://alion.io/job/lila-sciences-lab-itot-systems-administrator.json","meta":{"generated_at":"2026-11-13T20:18:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40521,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":65163},"rest":"https://alion.io/mcp/rest/get_company?id=65163"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flila-sciences-lab-itot-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flila-sciences-lab-itot-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flila-sciences-lab-itot-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lila-sciences-lab-itot-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flila-sciences-lab-itot-systems-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4276576}},{"tool":"search_jobs","arguments":{"company":"lila.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4276576},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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