{"id":2495709,"url":"https://alion.io/job/liminal-custody-associate-manager-business-operations-2","title":"Associate Manager - Business Operations","company":{"id":2567374,"name":"Liminal Custody","domain":"liminalcustody.com","url":"https://alion.io/company/liminalcustody","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":29000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2171},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ClickUp","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITSM","optional":false},{"name":"Notion","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-06-04T08:09:02Z","employer_posted_date":"2026-06-04","last_verified_at":"2026-11-04T13:59:10Z","board_verified":true,"closed_at":null,"days_open":153,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":152},"description":"About the Role: We are looking for an Associate Manager Business Operations to strengthen and scale our operational engine across functions including risk, compliance, customer operations, process governance, and cross-functional program execution.\nThis role is ideal for someone who enjoys solving operational bottlenecks, designing systems, and driving measurable improvements across the organization.\nYou will work closely with Product, Engineering, Customer Success, Compliance, Finance, and Leadership to ensure operational excellence, predictable execution, and high-quality service delivery.\nRole will work closely with the Taiwan Head\nResponsibilities:\n1. Operational Excellence & Process Ownership\nOwn and optimize end-to-end operational workflows across multiple departments.\nDesign, document, and maintain SOPs, playbooks, and approval frameworks.\nIdentify inefficiencies and lead initiatives to reduce operational errors, delays, and manual work.\n2. Cross-Functional Program Management\nManage high-impact company-wide operational projects (launches, compliance initiatives, customer migrations, audits, OKR tracking).\nCoordinate with stakeholders across Product, Engineering, CS, Finance, Risk, & Compliance to ensure aligned delivery.\nTrack and report progress, risks, and dependencies using ClickUp or similar tools.\n3. Reporting\nMaintain operational dashboards, performance metrics, and MIS for leadership review.\n4. Custody Operations\nCollaborate with the custody signing team, compliance, technology, and product departments to ensure smooth and efficient operations.\nGuarantee that transaction signing for compliant transactions is completed within four hours, optimizing process efficiency and compliance.\nPerform timely reconciliation and proof of reserves to ensure accurate accounting of client assets and liabilities.\nRegularly update Standard Operating Procedures (SOPs), runbooks, and training materials to reflect changes in processes, regulations, and best practices.\nConduct testing and validation of backup and recovery keys to ensure operational resilience and continuity.\nCollaborate with compliance teams to streamline Know Your Business (KYB) processes for smooth onboarding of new customers, ensuring compliance with regulatory requirements.\nWork with the internal auditor (IA) for data adherence to policies and review mechanisms, ensuring compliance with internal controls and regulatory standards.\nEnsure comprehensive documentation and key management approval of all activities related to key management, including key generation, storage, usage, sanitisation and any other changes.\nPrepare periodic Management Information System (MIS) reports for management review, providing insights into operational performance, compliance status, and key metrics\n6. Tools, Automation & Systems\nLead adoption of task management and work orchestration tools (ClickUp, CRM, ITSM tools, etc.).\nIdentify automation opportunities across finance, operations, and customer workflows.\n7.Administration & Office Management\nSupport company events, employee engagement initiatives, and team activities.\nMaintain confidential documents and administrative records securely.\nEnsure smooth communication between local Taiwan operations and regional/global teams.\nDesired Candidate Profile:\n2- 4 years of experience in Operations, Program Management, Consulting, or similar cross-functional roles\nStrong analytical, process design, and problem-solving skills\nExperience working in fast-paced tech, fintech, SaaS, or regulated environments (preferred)\nExcellent communication and stakeholder management\nHands-on experience with tools like ClickUp, Notion, JIRA, HubSpot/Salesforce, or operational dashboards\nAbility to manage ambiguity and bring structure to complex problems\nDemonstrated ownership mindset and ability to execute end-to-end\nPrior experience in the CEO's office would be a strong plus.\nAbout Liminal : Liminal Custody is a digital asset management infrastructure platform, offering secure wallet infrastructure and custody-technology solutions for institutions across the digital asset spectrum. This allows organizations to enforce complex transaction policies, and automate their treasury operations, all while maintaining direct control over their assets.Founded in 2021, Liminal is certified with SOC 2 Type II, ISO 27001 & 27701 standards. Headquartered in Singapore, with offices across India, UAE, and Taiwan, Liminal serves clients across the APAC and MENA regions, helping them scale and manage digital asset operations securely and in compliance with regulatory standards.\nOur website - https://www.liminalcustody. com/","description_format":"text","description_chars":4653,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Cryptocurrencies"],"lifecycle":[{"event":"open","at":"2026-10-14T04:24:02Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.192,"p_room":0.28,"age_days":152,"expected_fill_days":22,"reasons":["conf:1","velocity","win:tail","crowd:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/liminal-custody-associate-manager-business-operations-2","json_url":"https://alion.io/job/liminal-custody-associate-manager-business-operations-2.json","meta":{"generated_at":"2026-11-04T15:14:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23139,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2567374},"rest":"https://alion.io/mcp/rest/get_company?id=2567374"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fliminal-custody-associate-manager-business-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fliminal-custody-associate-manager-business-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fliminal-custody-associate-manager-business-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/liminal-custody-associate-manager-business-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fliminal-custody-associate-manager-business-operations-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2495709}},{"tool":"search_jobs","arguments":{"company":"liminalcustody.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2495709},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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