{"id":3716268,"url":"https://alion.io/job/limitlessli-lead-care-coordinator","title":"Lead Care Coordinator","company":{"id":3856826,"name":"Limitlessli","domain":"limitlessli.com","url":"https://alion.io/company/limitlessli","size_band":"201-500","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27,"max":29,"currency":"USD","period":"hour","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false}],"status":"live","first_seen_at":"2026-11-03T22:21:24Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T09:53:57Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Lead Care Coordinator\nJob Type: Full-Time, ONSITE - Local Candidates ONLY\nPay Range: $27.00-$29.00 per hour\nSchedule: Monday-Thursday, 9:00 AM-5:00 PM; Friday, 9:00 AM-4:00 PM\nBenefits\n401(k) with employer matching\nHealth insurance\nDental and vision insurance\nDisability insurance\nFamily leave\nLife insurance\nPaid orientation and training\nPaid time off (PTO)\nHoliday pay\nEmployee referral program\nPosition Summary\nThe Lead Care Coordinator oversees and supports daily staffing and care coordination operations, ensuring efficient workflows, effective use of caregiver resources, and timely patient case coverage. This role provides day-to-day guidance and support to Scheduling Coordinators, promotes team accountability, and ensures that all open cases and staffing needs are actively addressed.\nWorking closely with the Care Manager, the Lead Care Coordinator monitors team performance, reinforces staffing priorities, identifies operational challenges, and helps implement solutions to improve staffing efficiency and continuity of care. This position also plays an important role in supporting a positive patient onboarding experience, strengthening caregiver engagement, and contributing to overall client satisfaction and retention.\nKey Responsibilities\n1. Staffing Operations and Resource Utilization\nMonitor daily staffing activities to ensure all open cases and shifts are actively being worked and appropriately prioritized.\nMaximize caregiver outreach and availability through tools such as Caribou, the Priority Caregiver List, and other established resources.\nMonitor coordinator activity to ensure timely outreach, consistent follow-ups, and effective staffing efforts.\nIdentify opportunities to reduce open shifts, improve staffing turnaround times, and maximize available caregiver resources.\nSupport timely caregiver placement to promote continuity of patient care.\n2. Team Leadership and Performance Support\nProvide day-to-day guidance, motivation, and operational support to Scheduling Coordinators.\nPromote a culture of accountability, teamwork, responsiveness, and productivity.\nReinforce daily staffing goals, established workflows, and departmental expectations.\nMonitor team engagement and responsiveness throughout the workday.\nIdentify performance or workflow concerns and provide coaching or escalate them to the Care Manager when appropriate.\n3. Communication and Coordination\nProvide clear and consistent communication regarding staffing priorities, open cases, urgent needs, and coverage gaps.\nDeliver team updates every two (2) hours to maintain visibility into staffing progress and operational priorities.\nMaintain regular communication with Scheduling Coordinators and the Care Manager regarding staffing activities and challenges.\nHelp ensure timely and professional communication with patients and caregivers when needed.\n4. Operational Support and Problem Resolution\nIdentify staffing gaps, workflow delays, and operational barriers that may affect patient coverage.\nAssist coordinators in resolving day-to-day staffing challenges and prioritizing urgent cases.\nPromptly escalate critical staffing concerns or unresolved issues to the Care Manager.\nSupport patient onboarding and caregiver placement processes to promote a smooth and positive experience.\nProvide the Care Manager with updates and visibility into staffing performance, resource needs, and operational concerns.\n5. Compliance and Professional Standards\nEnsure that staffing activities follow established departmental policies, procedures, and workflows.\nPromote accuracy, efficiency, and consistency in scheduling and care coordination activities.\nMaintain strict confidentiality of patient, caregiver, and employee information.\nFollow applicable home care regulations, compliance standards, and New York State Department of Health requirements.\nMaintain professionalism and promote a respectful, collaborative, and service-oriented work environment.\n6. Additional Responsibilities\nAdapt to changing operational demands and assist with other duties assigned by leadership to support departmental goals.\nQualifications\nMinimum of three (3) years of experience in home care coordination, staffing, scheduling, or a related healthcare operations role.\nPrevious experience in a lead, senior coordinator, or team support position preferred.\nProficiency in Google Workspace and HHA eXchange or similar scheduling and Electronic Visit Verification (EVV) systems.\nStrong understanding of home care operations, staffing workflows, compliance standards, and New York State Department of Health requirements.\nDemonstrated ability to guide, motivate, and support a team while maintaining productivity and accountability.\nProven ability to manage multiple cases and competing priorities in a fast-paced, high-volume environment.\nExcellent communication, interpersonal, and organizational skills.\nStrong attention to detail and the ability to prioritize tasks, meet deadlines, and maintain accurate records.\nEffective problem-solving and decision-making skills, particularly when addressing urgent staffing and operational needs.\nAbility to work collaboratively with leadership, coordinators, patients, and caregivers.\nWork Environment\nThis position operates in a professional office environment and involves regular interaction with Scheduling Coordinators, patients, caregivers, and leadership. The role requires managing multiple priorities in a fast-paced setting, responding to time-sensitive staffing needs, and exercising sound judgment when addressing operational challenges.\nCognitive and Physical Requirements\nThis role requires strong analytical, organizational, and critical-thinking skills. The employee must be able to process information, make timely decisions, maintain attention to detail, and manage competing priorities. The ability to communicate effectively, collaborate with others, adapt to changing demands, and use office systems and technology efficiently is essential.","description_format":"text","description_chars":5983,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Healthcare Staffing"],"lifecycle":[{"event":"open","at":"2026-11-04T00:52:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":34,"reasons":["conf:0","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":58000,"is_top_pay":false},"html_url":"https://alion.io/job/limitlessli-lead-care-coordinator","json_url":"https://alion.io/job/limitlessli-lead-care-coordinator.json","meta":{"generated_at":"2026-11-08T14:06:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29870,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3856826},"rest":"https://alion.io/mcp/rest/get_company?id=3856826"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flimitlessli-lead-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flimitlessli-lead-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flimitlessli-lead-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/limitlessli-lead-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flimitlessli-lead-care-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3716268}},{"tool":"search_jobs","arguments":{"company":"limitlessli.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3716268},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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