{"id":3036282,"url":"https://alion.io/job/lindt-assistant-store-manager-2","title":"Assistant Store Manager","company":{"id":1815889,"name":"Lindt","domain":"lindt.co.uk","url":"https://alion.io/company/lindt-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":71,"ghost_share":0,"stale_share":0.324,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T21:27:41Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T02:10:41Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"A little bit about Lindt\nWe are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 700 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.\nWe’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.\nHow you could help us to Enchant the World with Chocolate\nWe have an exciting opportunity where you could be a part of our incredible team.\nIn this role you will:\nSupport the store management team towards the accomplishment of the retail plan\nContribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies\nEmbody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day\nActively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action\nWhere you’ll be based \nThis role is based in our Cotswold Village Store and is 40 hours per week\nKey Responsibilities \nMaximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward\nUse provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets\nTrack store KPI’s, identifying opportunities and risks, supported by a clear course of action\nAlign with line manager on action plans from store performance reviews\nCollaborate with line manager on opportunities for key trading periods\nSupport line manager in monitoring store expenditure and cost budgets, whilst ensuring that staffing is optimised to meet business demands\nDelivering and Developing Operational Excellence\nMaintain a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store\nImplement and manage audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.\nComplete online Health and Safety tools and take associated actions to ensure compliancy and a safe working environment for all\nEnsure operations, processes and systems in store are implemented and regularly reviewed to enable smooth running and resolution of issues in a timely manner\nEscalate issues to appropriate team when necessary in a timely manner\nEffectively manage your time to ensure all deadlines are met and full compliance is achieved.\nDelivering Outstanding Premium Visibility and Communication with our Customers\nEmpower a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition by living the values and personally demonstrating how to foster a customer centric-culture\nEmbrace the Global Retail Mystery shop program using the results to recognise strengths and share best practice whilst identifying skill gaps and training requirements\nExecute in-store marketing activities and monthly visual merchandising plan to company standard\nStay informed of current trends and contribute to weekly Competitor Watch of the local market place\nUnderstand and actively anticipate consumer needs and goes the extra mile to delight customers\nLeading for an Inspiring Place to Work\nSupport a shared vision by communicating clear goals, and fostering a positive and rewarding work environment, through set objectives\nDevelop skills and capability in the store team and maintain a culture where they never want to stop learning, empowering others to meet their goals\nSupport the store team in achieving PDP objectives\nConduct monthly 1-2-1s with feedback, leveraging coaching style where appropriate to guide your store teams’ performance\nSupport in recruiting passionate and driven individuals who will complement the team and are Lindt brand ambassadors\nPartner with line manager to resolve performance issues in a timely manner, utilising Area Manager and HR support where necessary\nCommunicate effectively between stakeholders and all depts of the business.\nIce cream & Drinks Responsibilities\nBe accountable for maintaining high standards in food safety and health safety in store.\nEnsure all team members training records are in date.\nEnsure that all IC&D related documents/records are kept up to date.\nBe knowledgeable and confident about the products that are served.\nProduce and prepare all the products in line with brand standards. \nEnsure the correct level of IC&D components are in stock at all times to meet the sales demand.\nEnsure IC&D area is fully operational during store trading times.\nProvide training and coaching to colleagues to ensure all team members are confident in the IC&D station.\nWhat experience you’ll bring\nProven management experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer\nProven track record of contributing to the management of high performing teams to include an understanding of people leadership (talent development, succession planning, recruitment and disciplinary processes etc.)\nNumerate with good analytical and IT skills\nA highly motivated self-starter, with a drive for results\nExcellent interpersonal skills, able to build relationships and influence at all levels\nAn infectious can do attitude - ready to try new things and enthuse everyone you meet\nBeing yourself every day\nWe want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.\nLiving our values everyday\nAt Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.\nWhat you can expect from us\nIn return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance, chocolate give-aways, chocolate discount, £100 a year personal development allowance, birthday day off and so much more!","description_format":"text","description_chars":6942,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Confectionery"],"lifecycle":[{"event":"open","at":"2026-10-21T21:27:41Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":20,"reasons":["conf:51","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/lindt-assistant-store-manager-2","json_url":"https://alion.io/job/lindt-assistant-store-manager-2.json","meta":{"generated_at":"2026-10-24T09:51:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14312,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1815889},"rest":"https://alion.io/mcp/rest/get_company?id=1815889"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flindt-assistant-store-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flindt-assistant-store-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flindt-assistant-store-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lindt-assistant-store-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flindt-assistant-store-manager-2"}]}