{"id":2316286,"url":"https://alion.io/job/lindt-canada-elevated-keyholder","title":"Elevated Keyholder","company":{"id":693944,"name":"Lindt Canada","domain":"lindt.ca","url":"https://alion.io/company/lindt-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T21:11:57Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-05T08:34:12Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Enchant the World With Chocolate - and Lead with Passion.\nAt Lindt, we create more than just premium chocolate - we craft memorable experiences. We're looking for a confident and inspiring Elevated Keyholder to support the daily operations of our store and provide strong leadership in the absence of management. If you’re passionate about retail, ready to lead, and love chocolate, this could be your perfect next step!\nThis is a 12-month contract position\nReports to: Store Manager\nThe Elevated Keyholder role is essential in providing leadership to the store team and support to the Store Manager to ensure smooth daily operations. This role is responsible for ensuring high levels of customer satisfaction, driving sales, and supporting team members. As an Elevated Keyholder, you will play a crucial role in helping us achieve our mission to Enchant the World With Chocolate.\nWhat You’ll Do:\nLeadership and Teamwork:\nAct as a manager on duty by supporting store opening and closing duties, holding a key and stepping in when management is not present. \nSupport, coordinate and coach team members to achieve daily sales targets and deliver exceptional customer experience.\n Assist in training and onboarding new team members.\nSupport visual merchandising and execution of in-store activations, including store cleanliness \nCustomer Service:\nWelcome customers to the store, answer questions, and provide personalized assistance on product features.\nHandle returns and resolves customer concerns in a professional and timely manner.\nAct as a brand ambassador by sharing Lindt’s values and product excellence.\nSupport efforts to drive B2B sales by identifying potential business clients and coordinating corporate gifting orders. \nOperational Support:\nIn the absence of the Store Manager, prepare sales performance reports. \nManage the store’s schedule to ensure adequate staffing levels. \nPlace product orders to maintain optimal inventory levels. \nUphold health & safety standards and support a strong culture of H&S with the team. \nInventory:\nEnsure compliance with visual merchandising standards and inventory control procedures.\nSupport inventory duties, including stock replenishment and receiving.\nCash Handling:\nPrepare daily bank deposits and assist with cash handling.\nQualifications:\nProven experience in a retail sales or customer-facing role, with some team leadership or key holder experience preferred.\nStrong customer service skills with the ability to drive sales and lead by example.\nExperience with POS systems and cash handling.\nFamiliarity with inventory control, visual standards, and store operations.\nConfident communication and interpersonal skills.\nAbility to prioritize tasks and multitask during busy periods.\nFriendly and energetic personality with a customer-first mindset.\nComfortable with flexible availability, including weekends and holidays.\nHigh school diploma or equivalent.\nA passion for chocolate!\nWe thank all those who have applied; however, only the selected candidates will be contacted. We are committed to providing accommodation for people with disabilities. Accommodation is available upon request. Please contact our Human Resources department for more information.","description_format":"text","description_chars":3214,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Confectionery"],"lifecycle":[{"event":"open","at":"2026-10-12T04:37:28Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.77,"p_room":0.75,"age_days":28,"expected_fill_days":39,"reasons":["conf:2","win:late"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/lindt-canada-elevated-keyholder","json_url":"https://alion.io/job/lindt-canada-elevated-keyholder.json","meta":{"generated_at":"2026-11-05T09:31:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12081,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":693944},"rest":"https://alion.io/mcp/rest/get_company?id=693944"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flindt-canada-elevated-keyholder"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flindt-canada-elevated-keyholder"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flindt-canada-elevated-keyholder"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lindt-canada-elevated-keyholder\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flindt-canada-elevated-keyholder"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2316286}},{"tool":"search_jobs","arguments":{"company":"lindt.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2316286},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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