{"id":1327124,"url":"https://alion.io/job/lindt-spruengli-retail-store-shift-supervisor-5","title":"Retail Store Shift Supervisor","company":{"id":317872,"name":"Lindt & Sprüngli","domain":"lindt-spruengli.com","url":"https://alion.io/company/lindt-spruengli","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":32,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":95000,"period":"year","method":"role_country_seniority_unknown","sample_n":17090},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-27T04:35:42Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-18T07:55:44Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Who We Are\nAt Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.\nPosition Purpose:\nDo you consider yourself a chocolate enthusiast? As a Shift Supervisor at Lindt USA, you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With Lindt Chocolate Shops across the U.S., our retail teams play an integral part in delivering a premium experience to our customers. It takes a positive, highly engaged, self-starter to satisfy our customers with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back time and again.\nEssential Job Functions & Responsibilities:\nSales\nEnsure store meets or exceeds weekly, monthly, annual sales plan and consistently contributes to the district's achievement of the sale's plan.\nModels understanding and commitment to the store's sales mission and effectively communicates the mission to staff in actionable terms.\nAssists with development of each team member's individual commitment to the achievement of store's sales results.\nModels and effectively supervises staff to insure sales goals (including key performance indicators, ADS, UPT, conversion and other company sales standards) and external sales opportunities are achieved.\nModels Lindt standards through everyday activities (4 Moments of Influence, dress code, up-selling, commitment, passion, sales focus, drive).\nMonitors and escalates stock levels to Store Management in a timely manner to avoid out of stocks/overstocks/dated product.\nStaff Development\nSupport Store Manager with training sales staff in accordance with Lindt & Sprüngli guidelines and standards in order to insure a knowledgeable, friendly, well-trained staff.\nHelp to train sales staff in accordance with company standards, insuring daily, weekly and monthly sales and operations are consistently achieved.\nAssist with training and developing staff sales techniques, insuring solid product knowledge is consistently demonstrated and the brand is accurately represented to the customer.\nEscalate issues to Store Management in a professional and timely manner.\nOperational Controls\nEnsure store meets or exceeds company standards for operational controls and compliance.\nInventory Control/Shrink\nCash Management (POS, Paperwork, logs, policies & procedures)\nComply with all Quality Assurance policies & procedures\nMaintain store cleanliness\nQualifications & Requirements:\nSkills & Knowledge:\nProven sales background\nAbility to take direction and effectively delegate and execute through others\nBasic math and/or accounting skills\nExperience:\nPrior retail experience, preferably in a specialty retail environment\nRegularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds\nAbility to climb, balance, stoop, kneel, crouch and reach with arms\nEducation:\nHigh School Graduate or equivalent\nOther Requirements:\nMust be available to work nights, weekends (Saturday and Sundays) and Holidays\nTotal Rewards:\nCompensation: $17 - $18\nApplicants for this position must be currently authorized to work in the United States on a full-time basis. The company will not sponsor applicants for this position for work visas.\nLindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.\nLindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.\nIf you are looking to join a winning team and fast-track your career, contact us!\nJoin us on our journey of excellence, impact, and growth #LifeAtLindt","description_format":"text","description_chars":4800,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources"],"lifecycle":[{"event":"open","at":"2026-09-27T04:35:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 11 · green card filings: 2","filings_12m":11,"filings_prev_12m":4,"green_card_filings_12m":2,"median_offered_wage_usd":140577,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.352,"p_room":0.9,"age_days":20,"expected_fill_days":46,"reasons":["conf:0","stale_co","evergreen","wave","win:mid","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/lindt-spruengli-retail-store-shift-supervisor-5","json_url":"https://alion.io/job/lindt-spruengli-retail-store-shift-supervisor-5.json","meta":{"generated_at":"2026-10-18T20:31:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24349,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":317872},"rest":"https://alion.io/mcp/rest/get_company?id=317872"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flindt-spruengli-retail-store-shift-supervisor-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flindt-spruengli-retail-store-shift-supervisor-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flindt-spruengli-retail-store-shift-supervisor-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lindt-spruengli-retail-store-shift-supervisor-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flindt-spruengli-retail-store-shift-supervisor-5"}]}