{"id":3832487,"url":"https://alion.io/job/lingaro-lead-qa-engineer-ai-voice","title":"Lead QA Engineer (AI Voice)","company":{"id":53383,"name":"Lingaro","domain":"lingarogroup.com","url":"https://alion.io/company/lingaro","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":84,"open_postings":24,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-09T06:03:00Z"}},"role":"QA","role_family":"QA","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"LLM","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"Speech Recognition","optional":false},{"name":"TypeScript","optional":false},{"name":"Voice Agents","optional":false},{"name":"DeepEval","optional":true},{"name":"LangSmith","optional":true},{"name":"Promptfoo","optional":true},{"name":"Twilio","optional":true}],"status":"live","first_seen_at":"2026-11-05T15:17:42Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T14:00:48Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Growth through diversity, equity, and inclusion. As an ethical business, we do what is right - including ensuring equal opportunities and fostering a safe, respectful workplace for each of us. We believe diversity fuels both personal and business growth. We're committed to building an inclusive community where all our people thrive regardless of their backgrounds, identities, or other personal characteristics.\nWhat you'll be doing\nDesign the voice AI test strategy and process, from speech input through speech recognition (ASR), the LLM, tools and integrations, to speech output.\nDefine the automation approach and how it scales, including multilingual coverage of around 100 languages.\nTest both predictable behaviour (intents, routing, integrations) and non-deterministic AI behaviour.\nEvaluate prompts and LLM responses, using test datasets and scoring criteria.\nLead UAT: planning, scenarios, test data, coordination of business testers and sign-off recommendation.\nGather business acceptance criteria and turn them into measurable targets.\nOwn defect and risk management, and give release go/no-go recommendations.\nReplan and communicate options when development is delayed.\nChallenge stakeholders on readiness and quality, and mentor the Regular engineer.\nWhat we're looking for\nAt least 6 years of experience in software QA.\nAt least 2 years of experience in testing voice agents or conversational AI in live delivery.\nHas led E2E and UAT, and worked as the lone or lead QA with limited guidance.\nExperience in international or distributed teams.\nVoice AI testing: speech recognition and speech output, latency, interruptions, accents, noise.\nVoice quality metrics such as word error rate, intent accuracy and task completion.\nPractical understanding of how LLMs work and fail. Deep LLM engineering is not needed.\nTest automation in Python or JavaScript/TypeScript, with CI/CD and API testing (e.g. Postman).\nUse of cloud speech services (Azure, Google, AWS or similar) to generate test calls.\nPractical experience with Jira or Azure DevOps, and a test management tool.\nPractical experience with troubleshooting from logs, transcripts and call recordings.\nVoice testing platforms (Hamming, Cekura, Coval, Botium) is a plus.\nExperience with LLM evaluation tools (Promptfoo, DeepEval, LangSmith) is a plus.\nExperience with Telephony basics (SIP, Twilio, Azure Communication Services) is a plus.\nISTQB certification is a plus.\nExperience in Responsible-AI testing (PII, bias, safety) is a plus.\nExperience validating customer journeys across multiple markets is a plus.\nStructured, recommendation-first communication with technical and business stakeholders.\nEnglish at least B2.\nWe offer\nStable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.\n“Office as an option” model. You can choose to work remotely or in the office. \nWorkation. Enjoy working from inspiring locations in line with our workation policy. \nGreat Place to Work® certified employer.\nFlexibility regarding working hours and your preferred form of contract.\nComprehensive online onboarding program with a “Buddy” from day 1.\nCooperation with top-tier engineers and experts.\nUnlimited access to the Udemy learning platform from day 1.\nCertificate training programs. Lingarians earn 500+ technology certificates yearly. \nUpskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.\nGrow as we grow as a company. 76% of our managers are internal promotions. \nA diverse, inclusive, and values-driven community. \nAutonomy to choose the way you work. We trust your ideas. \nCreate our community together. Refer your friends to receive bonuses. \nActivities to support your well-being and health.\nPlenty of opportunities to donate to charities and support the environment. \n Modern office equipment. Purchased for you or available to borrow, depending on your location.","description_format":"text","description_chars":3973,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Consulting & Integration","Analytics & BI Consulting","Data Engineering & Migration Services"],"lifecycle":[{"event":"open","at":"2026-11-05T19:54:22Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":51,"reasons":["conf:1","stale_co","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/lingaro-lead-qa-engineer-ai-voice","json_url":"https://alion.io/job/lingaro-lead-qa-engineer-ai-voice.json","meta":{"generated_at":"2026-11-09T16:24:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23780,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53383},"rest":"https://alion.io/mcp/rest/get_company?id=53383"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flingaro-lead-qa-engineer-ai-voice"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flingaro-lead-qa-engineer-ai-voice"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flingaro-lead-qa-engineer-ai-voice"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lingaro-lead-qa-engineer-ai-voice\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flingaro-lead-qa-engineer-ai-voice"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3832487}},{"tool":"search_jobs","arguments":{"company":"lingarogroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3832487},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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