{"id":4171483,"url":"https://alion.io/job/link-group-application-support-specialist-2","title":"Application Support Specialist","company":{"id":880,"name":"Link 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Support Specialist\nAbout the Role\nWe are looking for an Application Support Specialist to ensure the effective operation and continuous improvement of business-critical applications.\nThe role combines application administration, technical support and collaboration with business and IT teams, ensuring systems are properly configured, maintained and aligned with business needs.\nKey Responsibilities\nAdminister and configure business applications, including user access, permissions and workflows.\nInvestigate technical and functional issues and coordinate their resolution.\nManage incidents and service requests using ticketing tools.\nCollaborate with developers, vendors and business stakeholders on application-related matters.\nMonitor system performance, data flows and integrations.\nSupport testing, release validation and implementation of system updates.\nMaintain technical documentation and operational guidelines.\nIdentify opportunities to improve system reliability and 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