IT Analyst

We’re looking for a Business & System Analyst who can bridge business goals with technical delivery in a cashback platform project (including payment integrations). This is a high-ownership role: from clarifying business outcomes and writing requirements, through supporting developers during delivery, to participating in testing and coordinating the production rollout.

Responsibilities

• Gather and refine business needs (what the business wants to achieve and how success will be measured).
• Document requirements as user stories, acceptance criteria, and scenarios.
• Work closely with the development team: discuss requirements, answer questions, and align details with the business throughout delivery.
• Participate in testing: support QA, validate solutions against requirements, and help analyse defects.
• Coordinate post-release activities (production rollout): monitoring, quick clarifications, closing open topics-acting as a product owner/coordinator within your scope.
• Analyse processes and integrations in a microservices architecture, especially integrations with external systems.

Must-have requirements

• Strong analytical mindset and ability to translate business goals into clear IT requirements.
• Experience in mobile projects or mobile implementations (release specifics, dependencies, constraints).
• Understanding of microservices architecture and integrations (APIs, data flows, service dependencies).
• Practical troubleshooting/tooling skills:
  • SQL (basic queries, data validation),
  • ability to review and interpret logs,
  • Postman (calling services, validating responses).
• Strong communication skills and confidence working at the business-IT interface in a dynamic environment.

Nice to have

• Experience with cashback, loyalty/benefits programmes (e.g., Sodexo, Benefit Systems, etc.) or banking projects.
• Experience with payment integrations (e.g., BLIK, PSP / Polish Payment Standard, other banks, payment partners).
• Familiarity with modelling/architecture tools (e.g., Enterprise Architect or similar).