{"id":2113073,"url":"https://alion.io/job/link-group-support-engineer-2","title":"Support Engineer","company":{"id":3913591,"name":"Link Group","domain":"linkgroup.pl","url":"https://alion.io/company/link-group-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":10000,"max":14000,"currency":"PLN","period":"month","gross":null,"usd_annual":42984},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false},{"name":"Bash","optional":true},{"name":"Grafana","optional":true},{"name":"IAM","optional":true},{"name":"Incident Management","optional":true},{"name":"PowerShell","optional":true},{"name":"Prometheus","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true},{"name":"Splunk","optional":true},{"name":"VPN","optional":true}],"status":"live","first_seen_at":"2026-09-16T22:01:28Z","employer_posted_date":null,"last_verified_at":"2026-09-16T22:01:28Z","board_verified":false,"closed_at":null,"days_open":24,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":24},"description":"Support Engineer\n\nAt Link Group, we build tech teams for Fortune 500 companies and the world’s most innovative startups. Our mission is to connect talented professionals with opportunities that align with their expertise, interests, and career goals.\n\nAbout the Project\nAs a Support Engineer, you will be responsible for troubleshooting, maintaining, and improving IT systems and applications for our global clients. You will work closely with development and operations teams to resolve technical issues, enhance system performance, and ensure seamless operations in the finance/stock exchange industry.\n\nTech Stack & Tools\n\nOperating Systems: Windows, Linux\n\nScripting & Automation: Bash, PowerShell, Python\n\nMonitoring & Logging: Prometheus, Grafana, Splunk, ELK Stack\n\nIncident Management & Ticketing: JIRA, ServiceNow, Zendesk\n\nNetworking & Security: VPN, Firewalls, IAM\n\nWhat We Offer\n\nTailored opportunities to match your professional interests and goals\n\nA dynamic and collaborative work environment\n\nAccess to diverse and innovative projects for global clients\n\nCompetitive compensation aligned with your expertise\n\nContinuous learning and career growth opportunities\n\nIf you’re passionate about solving technical challenges and ensuring system stability, we’d love to hear from you!\n\nApply today and join us at Link Group!\nZakres obowiązków\nProvide technical support and troubleshooting for applications and infrastructure\nDiagnose and resolve system, network, and software issues\nCollaborate with development and DevOps teams to ensure system stability\nMonitor system performance and proactively identify potential issues\nMaintain technical documentation and provide user support when needed\nWymagania\n\nAt least 4+ years of experience in IT support, system administration, or related fields\n\nStrong knowledge of operating systems (Windows, Linux) and cloud platforms\n\nExperience with ticketing systems and ITIL best practices\n\nBasic scripting skills for automation and troubleshooting\n\nGood command of English\n\nTech stack\nOperating system\nLinux\nWindows\nCloud platform\nITIL","description_format":"text","description_chars":2083,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T22:25:03Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.583,"p_room":0.55,"age_days":23,"expected_fill_days":20,"reasons":["seen:23","velocity","win:tail"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":42984,"is_top_pay":false},"html_url":"https://alion.io/job/link-group-support-engineer-2","json_url":"https://alion.io/job/link-group-support-engineer-2.json","meta":{"generated_at":"2026-10-11T20:45:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9112,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3913591},"rest":"https://alion.io/mcp/rest/get_company?id=3913591"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flink-group-support-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flink-group-support-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flink-group-support-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/link-group-support-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flink-group-support-engineer-2"}]}