{"id":1655017,"url":"https://alion.io/job/link-to-diversity-inc-roadside-controller","title":"Roadside Controller","company":{"id":2106226,"name":"Arriva","domain":"arrivagroup.com","url":"https://alion.io/company/arrivagroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":46,"ghost_share":0,"stale_share":0.978,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":336},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-11T03:09:41Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Are you calm under pressure, highly organised, and passionate about keeping London moving? Arriva London is looking for a Route Controller to join the operations team, helping to keep services running safely, reliably, and on time across the network.\nThis is a busy operational role where no two days are the same. You’ll be responsible for monitoring live bus services, dealing with disruptions as they happen, and supporting drivers and depot teams to maintain service delivery for customers across London.\nThe role would suit somebody who can stay calm under pressure, communicate clearly, and make quick decisions in a fast-paced environment.\nWhat you’ll be doing\nMonitoring bus services in real time using operational systems and radio communication\nManaging service disruption including traffic delays, breakdowns, accidents, and driver shortages\nCoordinating diversions, changeovers, and relief vehicles where required\nKeeping drivers and depot teams updated on operational issues\nRecording incidents and delays accurately\nSupporting service performance and reliability targets\nEnsuring services operate in line with company procedures and safety standards\nWhat we’re looking for\nExperience within an operational, control room, transport, or logistics environment\nGood geographical knowledge and operational awareness\nStrong communication and problem-solving skills\nThe ability to make decisions under pressure\nGood IT skills, including Microsoft Office\nA flexible approach to shifts, including evenings and weekends\nPrevious bus industry or public transport experience would be beneficial but isn’t essential.\nWhy join Arriva?\nAt Arriva, you’ll be part of a team that keeps London moving every day. 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