{"id":3609272,"url":"https://alion.io/job/linkedin-senior-servicenow-engineer","title":"Senior Servicenow Engineer","company":{"id":13163,"name":"LinkedIn","domain":"linkedin.com","url":"https://alion.io/company/linkedin","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-02T10:58:01Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T22:02:55Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"LinkedIn was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We are much more than a digital resume - we transform lives through innovative products and technology.\nCreating economic opportunity for every member of the global workforce is a responsibility we all share. To truly transform the global economy, we must evolve the way we hire and enable our talent to serve people of all backgrounds and experiences. LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer.\n At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.\nThe ServiceNow Platform team owns implementations and integrations for our global instance of ServiceNow. As a Senior Engineer, you will be responsible for the architecture, design, and extensibility of our ServiceNow platform that empower LinkedIn’s enterprise operations across IT Operations, HR, Finance, and Workplace systems . You will directly impact the day-to-day experience of LinkedIn’s 17,500+ Employees and Contingent Workforce.\nResponsibilities\nDefine engineering craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams.\n\nLead the design, development, and optimization of complex ServiceNow solutions leveraging modern platform capabilities, best practices, and extensibility frameworks.\n\nArchitect and govern CMDB and Asset Management solutions, ensuring data quality, normalization, reconciliation, lifecycle integrity, and operational reliability.\n\nAct as a technical authority across SAM (HAM/SAM Pro), ITOM (Discovery, Service Mapping, Event Management, Health), SPM, and enterprise analytics and reporting.\n\nDesign scalable CMDB models that support ITOM visibility, asset lifecycles, compliance, reporting, and integration with downstream systems.\n\nBuild and optimize Platform Analytics, Performance Analytics, and executive-level dashboards, driving data-informed decision-making.\n\nDefine technical patterns, guardrails, and reference architectures aligned with platform strategy and long-term sustainment.\n\nPartner with Product Management, Business Stakeholders, Information Security, and Operations to translate strategic goals into robust technical solutions.\n\nMentor engineers and provide architectural guidance through design reviews, code reviews, and technical coaching.\n\nLead complex troubleshooting efforts, including CMDB health issues, discovery failures, integration bottlenecks, and performance degradation.\n\nProduce high-quality, audit-ready technical documentation, including solution designs, data models, and architectural diagrams.\n\n Basic Qualifications\nBA/BS degree in Computer Science or related technical discipline, or related practical experience.\n\n10+ years of experience in software design, development, and algorithm-related solutions.\n\nExperience with core computer science fundamentals including data structures, algorithms, and design patterns.\n\n2+ years of hands-on experience with ServiceNow HR/TSM modules, including creating service catalogs, record producers, portals, workflows, and orchestrations. (Quantified to meet measurability guidance.)\n\n3+ years of hands-on experience with CMDB architecture, discovery, normalization, reconciliation rules, and CI lifecycle management. (Quantified to meet measurability guidance.)\n\nExperience with asset lifecycles, license compliance, software normalization, and hardware asset governance.\n\nPreferred Qualifications\nServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA).\n\nBS and 8+ years of relevant work experience, MS and 7+ years of relevant work experience, or PhD and 4+ years of relevant work experience.\n\nKnowledge of computer science, with strong competencies in data structures, algorithms, and software design.\n\nUnderstanding of platform governance, upgrade strategies, and technical debt management.\n\nSuggested Skills\nServiceNow ITOM, SAM Pro, and SPM\n\nCMDB data modeling and governance\n\nIntegration design and event-driven architectures\n\nPerformance Analytics and executive dashboards\n\nPlatform guardrails, patterns, and reference architectures\n\n India Disability Policy\nLinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf\nGlobal Data Privacy Notice for Job Candidates\nPlease follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.\nIndia Disability Policy\nLinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf\nGlobal Data Privacy Notice and Compliance Posters for Job Candidates\nPlease use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.","description_format":"text","description_chars":6223,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-learning","Job Boards & Aggregators","Professional Networks"],"lifecycle":[{"event":"open","at":"2026-11-02T13:13:29Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/linkedin-senior-servicenow-engineer","json_url":"https://alion.io/job/linkedin-senior-servicenow-engineer.json","meta":{"generated_at":"2026-11-04T22:11:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":391,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13163},"rest":"https://alion.io/mcp/rest/get_company?id=13163"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flinkedin-senior-servicenow-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flinkedin-senior-servicenow-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flinkedin-senior-servicenow-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/linkedin-senior-servicenow-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flinkedin-senior-servicenow-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3609272}},{"tool":"search_jobs","arguments":{"company":"linkedin.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3609272},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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