{"id":3024841,"url":"https://alion.io/job/linklaters-salesforce-solutions-architect","title":"Salesforce Solutions Architect","company":{"id":40317,"name":"Linklaters","domain":"linklaters.com","url":"https://alion.io/company/linklaters","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":24,"ghost_share":0,"stale_share":0.958,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":94000,"max_usd":240000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":479},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Apex","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-21T18:47:46Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T23:47:55Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Linklaters\nLinklaters is a global law firm, providing legal services in 20 countries and through 30 offices.\nLinklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.\nWe look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.\nOurs is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.\nWe respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.\nThis role is based in our London office, with a hybrid working model available.\nYour Role\nAs Salesforce Solution Architect, you will lead the design and assurance of Salesforce solutions supporting the Firm’s marketing, business development and business management capabilities. You will translate business requirements and architectural direction into secure, scalable and supportable solutions for our lawyers and business teams globally across Sales Cloud, Marketing Cloud, CRM Analytics, and Introhive.\nOwn solution designs across Salesforce and its integrations, from discovery through implementation and transition to service, aligned with the Client Systems roadmap and enterprise standards.\nWork with Product Owners, Business Analysts, and business stakeholders to clarify requirements, map processes, and agree functional and non-functional acceptance criteria.\nAssess solution options and explain their benefits, costs, and risks, favouring standard platform capabilities and justified customisation to control complexity and technical debt.\nProduce and maintain solution designs, data models, and technical specifications that provide clear direction to delivery teams and service owners.\nAct as a consultative technical point of contact for business stakeholders, providing clear guidance in response to their technical questions.\nLeverage hands-on expertise in Salesforce platform capabilities to assure the development of enhancements and features by our implementation partners.\nCommunicate the positive and negative impact that decisions will have on immediate and longer-term operations, specifically working to avoid building up technical and/or operational debt.\nIdentify opportunities for improvements and optimisations, making recommendations on next steps and working to implement those recommendations as selected by stakeholders.\nEnsure the Firm’s business strategy, technology strategy and market trends are aligned in solutions designed and delivered, whilst driving business value from strategic investments.\nAct as a Trusted Advisor, through engagement with the Practice and Business Teams, providing strategic technology advice that is easily consumed by all stakeholder levels across the Firm.\nAbout you\nA key technical authority, bringing a deep, authoritative knowledge of the technical elements of Salesforce that you can frame in the context of business operations to deliver the best possible outcome from the investment.\nDeep knowledge of Salesforce clouds being implemented by Linklaters in addition to expert proficiency in Flow declarative tools and working understanding of Apex.\nGood understanding and practical experience of ITIL processes and project management best practices including Agile principles and methodologies.\nExcellent communication skills with the ability to influence and liaise with senior stakeholders and partners.\nAbility to prioritise demanding workloads alongside resilience and the ability to remain calm and objective under pressure.\nPrevious experience of working in product teams, following agile delivery methodology would be advantageous.\nAs an experienced technology professional, you will:\nhave practical experience in a strategic and/or senior technical role, within an IT system driven environment, ideally within a professional services and/or international organisation;\nbe an enthusiastic and creative problem solver, displaying an eagerness for change, open to new ideas, initiatives and continuous improvement;\nbe a pragmatic and logical decision maker, with proven influence and leadership skills;\nhave proven ability to lead others to achieve a mutually acceptable solution from both a commercial and technical perspective;\nbe an articulate and confident communicator with all levels of stakeholder seniority, both within and outside the organisation;\npossess strong written skills, in particular in specification documents, technical authoring and procedures;\nplan, manage and review activities efficiently;\nhave a strong understanding and appreciation of mainstream technology and mainstream technology providers, with a keen interest in the future advances of technology and the opportunities they offer;\nunderstand the core concepts, key principles and techniques of system development and service management disciplines;\nhave experience of building and maintaining effective working relationships at all levels, seeking to expand knowledge and perspectives through networking with other parts of the business and/or different organisations.\nOur Benefits\nHealth & Wellbeing\nPrivate Medical Insurance\nFree in-house fitness centre and subsidised health club memberships\nFree onsite GP service and periodic health assessments \nFinance\nPension and flexible savings options\nIncome protection and life assurance\nMortgage advice and will-writing services\nFamily & Lifestyle\nElectric car and cycle to work schemes\nEmergency family care\nAdditional holiday/birthday leave\nMaternity/paternity/shared parental leave\nTravel insurance and season ticket loan\nOption to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)\nTechnical Skills\nBusiness Analysis, Business Partner Support, Cloud Computing, Disaster Recovery (DR), Enterprise Architecture Strategy, High Availability (Inactive), Innovation Management, IT Architecture Design, Solutions Integration, Systems Analysis, Technology RoadmapThis list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. 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