{"id":4145938,"url":"https://alion.io/job/linnaeus-client-care-assistant-veterinary-receptionist","title":"Client Care Assistant (Veterinary Receptionist)","company":{"id":450209,"name":"Linnaeus","domain":"linnaeusgroup.co.uk","url":"https://alion.io/company/linnaeusgroup","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T07:05:15Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T07:05:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Client Care Assistant\nLocation: Village Vet Chiswick, part of Linnaeus\nJob Type: Full-time, Permanent\nHours: 42 Hours per week\nShifts: Monday to Friday between the hours of 8 am - 7pm. Plus 1 in 3 Saturday Mornings\nWe are searching for a passionate individual to join our wonderful Client Care team at Village Vet, Chiswick\nOur front-of-house team is the face and voice of our business, making this role exceptionally valued.\nIn this position, you will work closely with our clinical team to ensure that our clients and patients receive the highest standard of service and care.\nRoles and Responsibilities\nThe duties will involve, but are not limited to:\nLiaising with clients and the clinical team to ensure effective customer service\nCompleting various administrative duties for the clinical team and the business\nPromoting our fantastic Healthcare Plan\nMeeting and greeting clients with an effortless smile\nBooking appointments and diary management\nManaging telephone and email enquiries\nTaking payment for services and products\nManaging cash, stock and client accounts\nOpening and closing the practice\nWhat We're looking for\nThe candidate needs to be confident, committed, and able to work well under pressure with exceptional organisational skills. This role is fast-paced, friendly and fun with no working day the same.\nWhat We offer\n5 weeks holiday plus bank holidays and Birthday Leave \nCareer progression opportunities \nStaff discount schemes\nLife Assurance \nEnhanced sickness pay \nEnhanced equal family leave \nEmployer contribution pension scheme \nWellness program including: \nEmployee assistance program \nEyecare voucher scheme\nFree annual Flu jab\nCycle to work scheme\nRecruitment referral reward scheme\nAbout Us\nVillage Vet is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.\nAt Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.\nWe are committed to fostering a culture that is inclusive and diverse. We care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.\nAll applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Village Vet, Linnaeus or the role, please contact our Talent Acquisition team at .\n#LI-OH1 #LI-Onsite","description_format":"text","description_chars":3070,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-11-12T07:05:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:3","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/linnaeus-client-care-assistant-veterinary-receptionist","json_url":"https://alion.io/job/linnaeus-client-care-assistant-veterinary-receptionist.json","meta":{"generated_at":"2026-11-12T10:58:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22440,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450209},"rest":"https://alion.io/mcp/rest/get_company?id=450209"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flinnaeus-client-care-assistant-veterinary-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flinnaeus-client-care-assistant-veterinary-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flinnaeus-client-care-assistant-veterinary-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/linnaeus-client-care-assistant-veterinary-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flinnaeus-client-care-assistant-veterinary-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4145938}},{"tool":"search_jobs","arguments":{"company":"linnaeusgroup.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4145938},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}