{"id":3060055,"url":"https://alion.io/job/linnaeus-receptionist","title":"Receptionist","company":{"id":450209,"name":"Linnaeus","domain":"linnaeusgroup.co.uk","url":"https://alion.io/company/linnaeusgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":54000,"period":"year","method":"role_country_seniority_unknown","sample_n":433},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T05:52:48Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T11:37:41Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Title: Receptionist (Client Care)\nLocation: Veterinary Vision, Penrith, part of Linnaeus\nHours: Full time, 40 hours per week, between the hours of 8.30-5.30 Monday - Friday\nWe have an exciting opportunity for a Receptionist to join our friendly team. The Client Care Administrator plays a key role in supporting the clinical and client care functions at Veterinary Vision. The post holder is responsible for providing accurate, timely, and confidential administrative support to veterinary surgeons, nurses, and the client care team, ensuring the efficient flow of information between departments, referring practices, and clients.\nThis role requires excellent organisational skills, attention to detail, and the ability to work calmly and professionally in a fast-paced and sometimes emotionally sensitive clinical environment.\nKey Duties and Responsibilities include (but are not limited to):\nClinical Documentation and Records\nPrepare veterinary reports, referrals, and clinical documentation.\nMaintain accurate patient records in line with GDPR and confidentiality standards.\nInsurance and Administration\nProcess insurance claims and liaise with clients, insurers, and clinical teams.\nProvide administrative support to the wider practice team.\nAppointment Coordination\nBook consultations, investigations, and procedures.\nManage telephone enquiries, referrals, and client communications professionally.\nClient and Reception Support\nProvide reception cover and deliver compassionate client care.\nSupport smooth communication and workflow across departments.\nCompliance and Professional Standards\nFollow practice policies and maintain confidentiality at all times.\nParticipate in training and development activities as required.\nWhat we’re looking for\nMust have previous customer-facing experience (minimum of 12 months)\nStrong administration and organisation skills.\nAbility to work well under pressure.\nConfident and professional telephone manner.\nWhat we offer\n5 weeks holiday plus bank holidays and Birthday Leave \nCareer progression opportunities \nStaff discount schemes\nLife Assurance \nEnhanced sickness pay \nEnhanced equal family leave \nEmployer contribution pension scheme \nWellness program including: \nEmployee assistance program \nEyecare voucher scheme\nFree annual Flu jab\nCycle to work scheme\nAbout Us\nVeterinary Vision offers a dedicated ophthalmology referral service for cases referred throughout the UK. We are equipped with state-of-the-art operating facilities for all types of ocular surgery in a friendly, caring environment where the well-being of the patient is our top priority.\nVeterinary Vision is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.\nAt Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.\nWe are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.\nAll applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Veterinary Vision , Linnaeus or the role, please contact our Talent Acquisition team at .\n#LI-OH1 #LI-Onsite","description_format":"text","description_chars":3954,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-22T05:52:48Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.844,"p_room":1,"age_days":2,"expected_fill_days":13,"reasons":["conf:13","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/linnaeus-receptionist","json_url":"https://alion.io/job/linnaeus-receptionist.json","meta":{"generated_at":"2026-10-25T02:54:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4323,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450209},"rest":"https://alion.io/mcp/rest/get_company?id=450209"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flinnaeus-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flinnaeus-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flinnaeus-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/linnaeus-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flinnaeus-receptionist"}]}