{"id":1725539,"url":"https://alion.io/job/linnworks-technical-writer-estonia-remote","title":"Technical Writer, Estonia (Remote)","company":{"id":1810070,"name":"Linnworks","domain":"linnworks.com","url":"https://alion.io/company/linnworks","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Product","role_family":"Product","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["EE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":136000,"period":"year","method":"global_role_seniority_cell","sample_n":656},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Docusaurus","optional":false},{"name":"Git","optional":false},{"name":"GraphQL","optional":true},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true},{"name":"Rest API","optional":true},{"name":"Swagger","optional":true}],"status":"live","first_seen_at":"2026-10-01T17:14:02Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-22T12:58:13Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Your Mission\nDepartment:Product / Documentation\nReports to:VP, Product\nLocation:Remote\nType:Full time maternity cover\nWe're looking for a Technical Writer to join our Product team on a full-time, remote maternity cover. You'll be the person who turns what our Product Managers and Engineers build into documentation customers can use: help center articles, user guides, release notes, API docs, and in-app content.\nThe day-to-day is hands-on. You'll get into features before they ship, interview the people who know them best, and own each piece from first draft through publishing and upkeep. You'll also keep existing docs accurate as the product changes, and work with Support and Customer Success to fix the gaps customers keep running into.\nYou'll report to our VP, Product, and you'll have room to shape how we do things, from our style guide and templates to how the help center is organised. This is a good fit if you're self-directed, enjoy making complicated things simple, and can keep several projects moving at once.\nWhat You Will Do\nWrite and maintain user guides, help center articles, release notes, API documentation, and in-app content\n\nPartner with Product Managers and Engineers to understand new features ahead of release and translate them into customer-facing documentation\n\nInterview subject matter experts (SMEs) to extract and structure technical information\n\nOwn documentation projects end-to-end - from planning and drafting through review, publishing, and maintenance\n\nAudit and refresh existing documentation to keep it accurate as the product evolves\n\nWork within (and help evolve) our style guide, templates, and content standards\n\nCollaborate with Support and Customer Success to identify documentation gaps based on customer questions and tickets\n\nContribute to information architecture decisions for the docs site/help center\n\nUse analytics and customer feedback to measure content effectiveness and prioritise updates\n\nOccasionally support other content needs - release announcements, internal knowledge base articles, onboarding materials\n\nWhat You'll Bring To The Role\n2+ years of professional technical writing experience, ideally in a SaaS, software, or technology environment\n\nProven ability to explain complex technical concepts simplyfor a non-technical or semi-technical audience\n\nStrong written English- grammar, clarity, tone, and structure\n\nExperience working directly with engineers and/or product managersto gather technical information\n\nExperience using AI writing/authoring toolsto accelerate drafting or content audits\n\nFamiliarity with a documentation/help center platform(e.g., Confluence, Zendesk Guide, ReadMe, GitBook, ClickHelp, MadCap Flare, or similar)\n\nBasic understanding of software development concepts(APIs, releases, bug vs. feature, staging vs. production)\n\nExperience with version control or structured content workflows(e.g., Git, Markdown, or a CMS-based review process)\n\nA strong portfolioof published documentation samples\n\nSelf-directed and organised- comfortable managing multiple documentation projects and deadlines simultaneously\n\nA background or interest in information architectureand taxonomy design\n\nFamiliarity with Markdown, HTML/CSS basics, or static site generators (Docusaurus, Hugo, Jekyll)\n\nNice-to-Have\nExperience with DITA/XMLor structured authoring/single-sourcing\n\nExperience documenting REST or GraphQL APIs, including reading OpenAPI/Swagger specs\n\nExposure to localization/translation workflowsfor multi-language documentation\n\nBasic screen recording/video or GIF creationskills for tutorials\n\nExperience using AI writing/authoring toolsto accelerate drafting or content audits\n\nFamiliarity with UX writing or in-app microcopy\n\nExperience with content analytics(e.g., Google Analytics, docs-specific analytics) to inform prioritisation\n\nPrior experience in a fast-growing startup or scale-upenvironment\n\nBasic scripting or command-line comfort(helpful for docs-as-code workflows)\n\nWhy us?\nPerks & Benefits\nRemote & flexible working - with hybrid options in London or Chichester\n\nFantastic team culture based on trust and belonging.\n\nLaptop & home office budget - 500 EUR to set up your ideal workspace.\n\nPrivate Medical Insurance with Aviva, including Dental & Optical.\n\nGroup Life Insurance & Yulife Wellbeing & Rewards.\n\nMental well-being support - Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace.\n\nEAP confidential benefit - 24/7 access to compassionate guidance & expert advice\n\n25 days holiday + bank holidays\n\nTraining, support, and personal development","description_format":"text","description_chars":4604,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Health insurance","Home office","Life insurance"],"hiring_locations":[{"name":"Estonia","iso":"EE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-02T21:51:24Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.742,"p_room":0.6,"age_days":21,"expected_fill_days":25,"reasons":["conf:16","win:late","crowd:junior,attention"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/linnworks-technical-writer-estonia-remote","json_url":"https://alion.io/job/linnworks-technical-writer-estonia-remote.json","meta":{"generated_at":"2026-10-23T11:52:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18066,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1810070},"rest":"https://alion.io/mcp/rest/get_company?id=1810070"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flinnworks-technical-writer-estonia-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flinnworks-technical-writer-estonia-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flinnworks-technical-writer-estonia-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/linnworks-technical-writer-estonia-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flinnworks-technical-writer-estonia-remote"}]}