{"id":1323004,"url":"https://alion.io/job/linus-health-program-manager-health-systems","title":"Program Manager, Health Systems","company":{"id":3260453,"name":"Linus Health","domain":"linushealth.com","url":"https://alion.io/company/linushealth","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-6 – UTC-5","utc_offset_min":-6,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":180000,"period":"year","method":"role_country_seniority_unknown","sample_n":11353},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-20T18:30:18Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-19T02:02:25Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world. By advancing how we detect and address cognitive and brain disorders - leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence - our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health.\nAbout the role:\nWe are seeking a highly motivated and results-driven Program Manager to join our dynamic Customer Success team. As the Program Manager, you will play a crucial role in helping drive clinical adoption while implementing our software and services for our cutting-edge digital cognitive assessment technology. Your primary responsibility will be working with key accounts to fully understand and enhance the use of the Linus platform by driving utilization, managing day to day accounts (as assigned) and ensuring we are driving customer satisfaction by fulfilling our Statement of work and contracting agreements.\nPlease note that this role is 100% remote within the US, however we have a strong preference for this person to be based in either EST or CST time zones.\nWhat you'll do\nImplementation, Workflow Design and Optimization:\nCollaborate with sales and product teams to understand customer needs and existing clinical workflows.\nAnalyze and evaluate current processes to identify opportunities for improvement and efficiency gains.\nDevelop customized workflow solutions tailored to specific healthcare environments.\nImplementation of our product and services \nManage customer satisfaction post sale\nEnsuring contractual obligations are met\n\nChange Management Impact:\nProvide expert guidance on the adoption of digital cognitive assessments for physicians, nurses, and medical assistants.\nCreate and implement change management strategies to facilitate seamless transition to new assessment tools.\nConduct training sessions and workshops to educate end-users on best practices and ensure successful integration.\n\nClinical Expertise:\nStay updated on the latest advancements in cognitive assessments and their applications in clinical settings.\nDevelop a deep understanding of Linus's Clinical Pathways and advocate their use\nDrive workflow changes by demonstrating value to clinical stakeholders\nServe as a subject matter expert in discussions with clients, offering insights on how our solutions can address their unique clinical needs.\n\nCollaboration and Communication:\nEffectively communicate complex clinical concepts to non-clinical stakeholders.\nWork closely with cross-functional teams including sales, technology and product development to ensure alignment on customer requirements and product capabilities.\n\nClient Engagement:\nEngage with customers during implementation and post account mgmt. to drive utilization and adjust workflow as needed \nAct as a trusted advisor, providing expert guidance on how our solutions can address their specific clinical needs.\n\nDocumentation and Reporting:\nMaintain detailed records of client interactions, including needs assessments, proposed solutions, and implementation plans.\nGenerate reports to track progress, identify trends, and make recommendations for process enhancements.\n\nAbout You:\nBachelor's degree in Nursing, Medicine, or a related field; advanced degree (e.g., MSN, MD) preferred.\nExtensive clinical experience in a healthcare setting, with a strong understanding of physician, nurse, and medical assistant workflows.\nFamiliarity with digital cognitive assessments or similar healthcare technologies is a plus.\nExceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.\nAbility to travel as needed to client sites (estimated up to 50% travel).\nPossible travel to customer locations\nLinus Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability or any characteristic protected by law. We believe that diversity is critical to the growth of our company and understand the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodations for candidates with disabilities during the recruiting process. 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