{"id":3598406,"url":"https://alion.io/job/lionsbot-senior-service-technician","title":"Senior Service Technician","company":{"id":175194,"name":"LionsBot","domain":"lionsbot.com","url":"https://alion.io/company/lionsbot","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":73},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T06:19:00Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-03T04:32:57Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Responsible for the servicing, maintenance, troubleshooting and repair of robotic cleaning equipment to ensure optimal performance and reliability. Support daily service operations, customer deployments and preventive maintenance while minimising equipment downtime and maintaining service quality.\nKey Responsibilities :\n1. Preventive Maintenance: Perform scheduled preventive maintenance to ensure robots operate efficiently and minimise unexpected breakdowns.\n2. Troubleshooting & Repairs: Diagnose and rectify mechanical, electrical, hardware and software issues to minimise equipment downtime.\n3.Deployment & Setup: Support robot deployments, site mapping, configuration, testing and customer training to ensure successful operations.\n4. Service Response: Attend to customer service requests and breakdowns promptly, ensuring timely resolution and minimal operational disruption.\n5. Service Documentation: Maintain accurate service reports, repair records, spare parts usage and daily job updates.\n6. Spare Parts Management: Ensure proper handling, tracking and accountability of spare parts, tools and equipment.\n7. Process & Safety Compliance: Adhere to established SOPs, safety requirements and service standards while maintaining professionalism and accountability.\nRequired Qualifications:\n1. NITEC, Higher NITEC or Diploma in Mechatronics, Electrical, Electronics, Mechanical Engineering or a related technical discipline.\nPreferably 1-2 years of experience in technical servicing, maintenance or robotics-related work.\n2. Basic knowledge of mechanical, electrical and electronic systems.\n3.Ability to troubleshoot technical issues independently and systematically.\n4. Basic understanding of robotics, sensors, software diagnostics or networking is an advantage.\n5. Good communication, problem-solving and customer service skills.\n6. Willingness to travel to customer sites and perform hands-on technical work.\n7.Possession of a Class 2B/3 driving licence is an advantage.","description_format":"text","description_chars":1983,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Commercial Robotics","Service & Hospitality Robotics"],"lifecycle":[{"event":"open","at":"2026-11-02T06:19:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":11,"reasons":["conf:0","win:early"],"computed_at":"2026-11-03T05:08:37Z"},"pay":null,"html_url":"https://alion.io/job/lionsbot-senior-service-technician","json_url":"https://alion.io/job/lionsbot-senior-service-technician.json","meta":{"generated_at":"2026-11-03T05:08:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6995,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":175194},"rest":"https://alion.io/mcp/rest/get_company?id=175194"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flionsbot-senior-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flionsbot-senior-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flionsbot-senior-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lionsbot-senior-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flionsbot-senior-service-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3598406}},{"tool":"search_jobs","arguments":{"company":"lionsbot.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3598406},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}