{"id":2342690,"url":"https://alion.io/job/litmos-salesforce-administrator","title":"Salesforce Administrator","company":{"id":58663,"name":"Litmos","domain":"litmos.com","url":"https://alion.io/company/litmos","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":38000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":47},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Apex","optional":false},{"name":"CI/CD","optional":false},{"name":"LLM Guardrails","optional":false}],"status":"live","first_seen_at":"2026-07-29T09:31:13Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T03:56:31Z","board_verified":true,"closed_at":null,"days_open":75,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":75},"description":"Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster-and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team.\nLitmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning.\nOrganizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning-and the people who are building it. Learn more at www.litmos.com.\nRole Summary\nThe Salesforce Administrator is a hands-on engineer who builds, configures, and maintains the Salesforce ecosystem powering Litmos’s go-to-market, customer experience, and revenue operations. This role will have a primary focus on marketing operations and demand generation, but must be proficient across the platform. Working as a remote member of the GTM Operations team, this role partners with the GTM Business Partner and Salesforce Architect to deliver scalable, well-architected solutions across Marketing Cloud, Sales Cloud, Revenue Cloud, Data Cloud, Experience Cloud, and Service Cloud.\nThis role builds what is defined and does not define what is built. The GTM Business Partner translates business intent into technical specifications; the developer then collaborates with an Architect to design, build, test, and deploy. Remote delivery demands a high bar for accountability, communication discipline, and reliability.\nThis is not a Salesforce admin role. It is a dedicated, full-time technical builder embedded in the GTM operating model, accountable for the integrity, quality, and timeliness of system delivery.\nCore Responsibilities\nSalesforce Development & Configuration\nBuild scalable solutions across Marketing Cloud, Sales Cloud, Revenue Cloud, Data Cloud, Experience Cloud, and Service Cloud\nLeverage declarative tools (Flows, configuration, and platform automation) as the primary build approach; Apex and custom code are a last resort.\nAdhere to Salesforce development standards, deployment hygiene, and platform best practices throughout\nMulti-Cloud Solution Delivery\nMarketing Cloud: Journeys, automations, data extensions, and personalization logic integrated with the broader Salesforce data model\nSales Cloud: Lead-to-opportunity workflows, assignment rules, and sales process automation\nRevenue Cloud: CPQ quoting, product catalog, pricing rules, approval workflows, and billing automation\nData Cloud: Data streams, unified profiles, segmentation, and activations for GTM and CX use cases\nExperience Cloud: Customer and partner community sites including authentication, navigation, content, and case deflection\nService Cloud: Case management, omni-channel routing, knowledge base, and escalation logic\nAgentforce & AI\nBuild and configure Agentforce solutions and AI-driven workflows across the platform\nImplement prompt templates, agent actions, and Einstein automations aligned to GTM and CX use cases\nBuild responsibly; enforce data governance guardrails and maintain user trust in all AI-driven solutions\nIntegration & Data Architecture\nBuild and maintain integrations between Salesforce and adjacent systems including Qualified, Gong, Planhat, Pendo, and others as required\nEnsure clean, governed data flow across the GTM stack with attention to source of truth, deduplication, and field-level integrity\nMaintain a data model that supports defined reporting and process requirements across the GTM stack\nQuality, Testing & Deployment\nWrite unit and regression tests; develop and execute deployment plans for all changes\nParticipate in UAT cycles and resolve defects with speed and precision\nEnforce release management, version control, and sandbox promotion standards; production deployments follow process without exception\nDocumentation & Knowledge Management\nMaintain technical documentation for all builds: data models, integration flows, code comments, and deployment notes\nProduce handover documentation sufficient for any qualified developer to pick up and continue the work\nRemote Operating Discipline\nMaintain clear, proactive communication across time zones with the GTM Operations team and stakeholders\nSurface blockers early, provide regular status updates, and meet committed deadlines\nOperate with high autonomy and strong judgment, within defined process, not outside of it\nScope & Operating Model\nHybrid, full-time, India-based member of the GTM Operations team\nReports to: VP, Business and GTM Systems\nBusiness requirements are owned and translated by the GTM Business Partner; this role executes against defined specifications\nOverlap with North American business hours required for daily standups and delivery cycles\nQualifications & Experience\n5+ years of hands-on Salesforce development experience in enterprise B2B SaaS environments\nDemonstrated production experience across Marketing Cloud, Sales Cloud, Revenue Cloud, Data Cloud, Experience Cloud, and Service Cloud\nAgentforce experience or Salesforce AI/Agent certification required (Agentforce Specialist or equivalent)\nSalesforce Certified Advanced Administrator (required)\nSalesforce Certified Administrator (required)\nAdditional cloud-specific certifications strongly preferred: Marketing Cloud Developer, CPQ Specialist, Data Cloud Consultant, Experience Cloud Consultant, Service Cloud Consultant\nDeep platform fluency across Flow Builder, Marketing Cloud automation tools, and declarative configuration; Apex and LWC where the platform cannot reach; Salesforce DX and CI/CD for deployment discipline\nVerifiable track record of remote delivery for North American or European clients\nKey Skills & Competencies\nBuild Discipline: Builds what is defined; raises issues with requirements rather than improvising silently\nTechnical Depth: Deep expertise in Marketing Cloud with strong platform fluency across Sales, Revenue, Data, Experience, and Service Cloud\nSystems Thinking: Understands how technical decisions affect downstream campaign performance, data integrity, and reporting\nExecution Rigor: High standards for build quality, platform configuration, testing, deployment, and documentation\nAccountability: Owns commitments, meets deadlines, and proactively surfaces risk\nCommunication: Clear, structured, and timely written and verbal communication in English; essential for remote operating\nAutonomy with Discipline: Operates independently within process, not outside of it\nHow We Hire\nGiven the remote nature of this role, candidates must:\nProvide a minimum of three professional references from prior managers or senior stakeholders; at least two from engagements within the past three years\nProvide at least one reference from a remote engagement with a North American or European client\nConsent to a structured technical evaluation including live problem-solving and platform evaluation\nConsent to background verification of certifications, employment history, and identity per Litmos policy\nSuccess Metrics\nOn-time, high-quality delivery of defined initiatives across Marketing Cloud, Sales Cloud, Revenue Cloud, Data Cloud, Experience Cloud, and Service Cloud\nLow defect rate post-deployment and reduced UAT rework cycles\nDocumentation completeness across all delivered solutions\nConsistent delivery reliability and communication that builds stakeholder confidence\nDemonstrable system improvements: cleaner data, more reliable integrations, fewer manual workarounds\nSuccessful adoption of Agentforce and AI capabilities into production GTM and CX workflows\nSalary Range: ₹15,00,000 to ₹22,00,000 plus 10% bonus\nAs a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can. \nWe are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.\nApplicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.","description_format":"text","description_chars":9293,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Training","E-learning","Learning Management Systems"],"lifecycle":[{"event":"open","at":"2026-10-12T11:38:21Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.507,"p_room":0.28,"age_days":75,"expected_fill_days":24,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-13T04:33:29Z"},"pay":null,"html_url":"https://alion.io/job/litmos-salesforce-administrator","json_url":"https://alion.io/job/litmos-salesforce-administrator.json","meta":{"generated_at":"2026-10-13T04:33:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7152,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58663},"rest":"https://alion.io/mcp/rest/get_company?id=58663"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flitmos-salesforce-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flitmos-salesforce-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flitmos-salesforce-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/litmos-salesforce-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flitmos-salesforce-administrator"}]}